Business Process Consultant

M Powered Strategies • Falls Church, VA

20h • Onsite

About The Position

Based in Falls Church, VA, MPS is a Small Business, dedicated to empowering our clients through innovative change management services, with a focus on organizational effectiveness. Founded by a former Peace Corps volunteer, our consultants have served executives in the federal sector for over a decade, working on several high-profile initiatives. We pride ourselves on being experienced consultants, trusted advisers, and reliable partners. As a designated Employer of National Service, our core value is a commitment to public service. This posting is intended to help us build a pipeline of qualified candidates for future openings in Project/Program Delivery Analyst. While this is not an active opening, we welcome interest from professionals whose experience aligns with this role. If a matching opportunity becomes available, qualified applicants may be contacted. M Powered Strategies is seeking a Business Process Consultant to support clients in analyzing current operations, identifying improvement opportunities, and translating strategic goals into practical changes in process, workflow, and program execution. This role is well-suited for professionals who can facilitate with stakeholders, structure ambiguity, and turn operational complexity into actionable recommendations and implementation inputs. The ideal candidate is a strong listener, analyst, and facilitator who can help clients understand how work happens today, where breakdowns occur, and what future-state processes or structures will improve outcomes. This person should be able to produce clear process artifacts and connect operational realities to modernization and transformation efforts.

Requirements

• Eligible to work in the US
• Bachelor’s degree.
• 4-10+ years of relevant experience in business process improvement, transformation support, operations consulting, business analysis, or related fields.
• Experience facilitating stakeholder discussions and documenting processes or workflows.
• Strong analytical, writing, and problem-solving skills.
• Ability to synthesize qualitative input into structured recommendations and artifacts.

Nice To Haves

• Federal consulting experience.
• Experience with VA, VHA, healthcare operations, or healthcare transformation.
• Experience with BPMN, Lean, process improvement, business architecture, or workflow redesign.
• Experience supporting modernization, implementation, or service delivery improvement efforts.

Responsibilities

• Analyze current-state operations, workflows, pain points, and dependencies.
• Facilitate discovery sessions, process workshops, and working meetings with client stakeholders and SMEs.
• Develop as-is and to-be process maps, workflow diagrams, SOPs, and implementation documentation.
• Identify opportunities for process improvement, role clarification, and decision support.
• Translate operational findings into requirements, user stories, governance inputs, or implementation recommendations.
• Support development of roadmaps, operating models, and change recommendations.
• Help clients make practical decisions that improve execution, alignment, and service delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees