Business Process Consultant

McKesson•Irving, IL

21h•Hybrid

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. They are known for delivering insights, products, and services that make quality care more accessible and affordable, fostering a culture where employees can grow, make an impact, and bring new ideas. As a Business Process Consultant (BPC), you will help McKesson teams tackle complex challenges and turn them into meaningful, measurable improvements. As part of the Business Process Improvement (BPI) team, you will lead cross-functional initiatives to make work simpler, more efficient, and future-ready. This hybrid role offers the opportunity to work autonomously, lead change, and deliver impactful improvements using project management, Lean Six Sigma rigor, and strong stakeholder partnership. A typical day may include facilitating working sessions with cross-functional teams to map current-state processes, uncover root causes, and design future-state solutions; analyzing data to generate insights and quantify opportunities; and partnering with stakeholders to align on priorities and next steps. Regular interactions with senior leaders, participation in team forums and skill-building sessions, and hands-on problem solving are all part of the role. This position is for someone energized by complexity, motivated by impact, and excited to help teams across McKesson navigate change, modernize processes, and deliver results that matter for patients, providers, and the communities served.

Requirements

Degree or equivalent and typically requires 4+ years of relevant experience.
Bachelor’s degree and 3+ years equivalent experience
Demonstrated leadership of complex, cross-functional initiatives
Minimal travel as needed

Nice To Haves

PMP and/or Lean Six Sigma Black Belt preferred
Working knowledge of data analysis tools (SQL, Python, PowerBI, etc) preferred
Self-Starter: Operates independently and moves work forward with minimal oversight
Results-Oriented: Approaches problems with structure to deliver measurable, sustainable outcomes aligned to strategy
Continuous Improvement Mindset: Curious, growth-oriented, and innovative
High EQ Trusted Partner: Builds credibility and influence through relationships
Executive Presence: Communicates clearly, confidently, and with purpose
Systems Thinker: Understands complex, interconnected processes and environments
Change Leader: Drives adoption, challenges the status quo, adapts as needed
Healthcare, distribution, or highly regulated environment experience
Bilingual (English/French) preferred

Responsibilities

Lead high-impact initiatives across multiple workstreams, applying structured problem-solving methodologies and project management tools to translate ambiguous problems and business needs into clear, measurable objectives and actionable milestones.
Proactively identify risks, remove blockers, and escalate only the most complex issues.
Operate independently with minimal direction.
Engage Director- and Sr. Director-level stakeholders throughout project lifecycles, building credibility and trust through data-driven insights, clear storytelling, and follow-through.
Confidently challenge the status quo and influence decision-making without formal authority.
Tailor messaging to diverse audiences, deliver polished presentations and facilitate working sessions with stakeholders.
Apply data-driven and structured problem-solving to identify root causes and improvement opportunities.
Develop KPIs and metrics that measure performance, impact, and sustainability.
Connect process improvement with analytics, automation, and digital solutions.