Business Process Analyst

IQVIA•Milwaukee, WI

1d•$47,500 - $118,800•Remote

About The Position

Join IQVIA and be part of a global organization where your work can make a meaningful impact on healthcare. You’ll collaborate with talented, innovative professionals who combine deep industry expertise and advanced technology to solve complex client challenges and drive better outcomes. IQVIA is seeking a Business Process Analyst, in this role you will develop the skills necessary to complete the evaluation and validation of data, calculate rebates, and quantify your findings. You will also build and enhance your interpersonal skills that are necessary to build effective business relationships with your clients. Those skills are pertinent because as an analyst, you will be responsible for multiple accounts and processes and be responsible for the quality and efficiency of complex tasks.

Requirements

Bachelor’s degree in finance, business, statistics, math, or a related field or equivalent work experience.
1+ years of experience applying analytical and problem-solving skills to interpret data, identify trends, and support informed decision-making.
Strong computer skills, including Word, Excel, SQL, PowerPoint, spreadsheets, and database entry.
Strong verbal and written communication and interpersonal skills.
Strong analytical, organizational, and problem-solving skills.
Productive team contributor who can complete tasks beyond general support responsibilities.
Independently identifies, prioritizes, and resolves issues, escalating complex matters appropriately.
Able to manage tasks and assignments independently without detailed direction.
Complies with contract requirements, business unit rules, and applicable legal regulations.

Nice To Haves

Chargeback Adjudication
Membership and Eligibility determinations
Prescription Rebate Processing
Pharmacy Benefit Management
Managed Health Care
Medicaid Drug Rebate Program

Responsibilities

Analyze data to identify trends and understand the financial terms of contracts.
Review and analyze contracts and related documentation, perform data quality assurance checks, and communicate effectively with customers both verbally and in writing.
Research and resolve chargeback claims and ensure accurate, appropriate responses to disputes.
Validate data from internal and third-party systems to ensure the appropriate course of action is being pursued.
Track work through completion, managing priorities, and meeting established deadlines.
Provide ongoing support to team members and contribute to team objectives.
Assist with training-related projects and initiatives.