Business Process Analyst (State of Louisiana)

General Dynamics Information Technology • USA LA Home Office (LAHOME), LA

7h • $59,500 - $80,500 • Hybrid

About The Position

GDIT is hiring a Business Process Analyst to support business and corporate goals and contribute to mission outcomes. The role provides requirements analysis and support for systems and processes developed using Microsoft Power Platforms, Tableau, and other technologies. It involves collecting and analyzing information, producing reports and insights, defining business metrics and KPIs, and supporting development of automated workflows. The analyst manages work from idea through release, supports Agile development, troubleshoots user-reported issues, creates end-user documentation, and manages requirements and priorities in Jira. The position is located in Louisiana. Employees residing within 60 miles of GDIT’s Integrated Technology Center in Bossier City follow a hybrid work model; those residing more than 60 miles away follow a remote work model. The position requires U.S. citizenship and the ability to obtain and maintain a Secret clearance. Scheduled work is 40 hours per week, with less than 10% travel. The stated likely salary range is $59,500–$80,500, subject to experience, geographic location, and contractual requirements.

Requirements

• At least 1 year of related experience with business and/or data analysis.
• Technical training, certification(s), or a degree.
• Experience translating business requirements in support of new systems and processes developed using Microsoft Power Platforms, Tableau, and/or other technologies.
• Proficiency with Microsoft Office, including Excel, PowerPoint, and Word.
• Initiative to develop, run, and present project reports.
• Exposure to Agile, project management principles, and Jira.
• Exposure to dashboard development and reporting using Microsoft Power BI and/or Tableau.
• Exposure to Microsoft SharePoint.
• Exposure to Microsoft Power Apps and Power Automate.
• Experience using Jira or a similar tool to manage user stories and projects.
• Proactive problem-solving ability.
• Ability to initiate communication with senior leaders.
• Ability to manage competing priorities and multiple assignments and adapt to changing client needs.
• Strong communication skills, including the ability to present to business leaders.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Must be a U.S. citizen.
• Must be able to obtain and maintain a Secret security clearance.

Responsibilities

• Provide requirements analysis and related support for new systems and processes developed in Microsoft Power Platforms, Tableau, and other technologies.
• Perform data entry and update records.
• Contribute to project success by influencing individuals on and outside the team.
• Collect information through dialogue with staff, database reviews, and report interpretation.
• Produce reports on an as-needed basis, including daily, weekly, or monthly reporting.
• Determine business metrics to meet organizational or client information needs.
• Provide data analytics and key insights.
• Collect detailed project requirements and anticipate technical needs.
• Collaborate with developers to create future-state automated workflows.
• Manage development from idea through release.
• Compose user stories, acceptance criteria, test plans, and retrospectives to improve Agile development processes.
• Define KPIs to measure performance across different sections.
• Troubleshoot and investigate issues reported by business users and communicate status updates.
• Create end-user documentation, including user guides and quick reference guides.
• Describe and execute test cases.
• Manage requirements in Jira using a backlog and collaborate with product owners to prioritize it.

Benefits

• Comprehensive benefits and wellness packages.
• 401(k) plan with company match.
• Competitive pay and paid time off.
• Full-flex work weeks where possible.
• Medical plan options, including some with Health Savings Accounts.
• Dental plan options.
• Vision plan.
• Vacation, sick, personal, holiday, paid parental, military, bereavement, and jury duty leave.
• Short- and long-term disability benefits.
• Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance are provided or available.
• Internal mobility support and an AI-powered career tool for career steps and learning opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed