Business Performance Improvement - People & Change AI People Enablement Senior Consultant

Protiviti • Austin, TX

3d • $98,000 - $146,000 • Onsite

About The Position

Protiviti is looking for an AI People Enablement Senior Consultant to join our growing Business Performance Improvement team. As a Senior Consultant, you will be a mentor, trainer, and coach to Interns and Consultants as you facilitate the successful completion of project work plans. You'll identify areas of risk and opportunities to increase efficiency. You'll strengthen relationships and deepen your abilities to communicate, gain trust, and network with client personnel and professional associates. At the direction of Managers, you may accept responsibility for decision-making in areas including establishing project scope and work plans, project staffing, preparation of deliverables, and application of methodologies. In this role, you will help clients translate AI investments into sustained workforce adoption, redesigned work, and measurable business value — serving as a bridge between technology deployment and workforce activation.

Requirements

• Bachelor's degree in a relevant discipline.
• 2+ years working in organizational change, workforce transformation, organization design, change management, learning and development, HR transformation, operating model design, value realization, or a related field, either in professional services or industry.
• Strong facilitation, stakeholder engagement, and executive communication skills.
• Proficiency in Microsoft Office suite applications with specific emphasis on Word, Excel and PowerPoint.

Nice To Haves

• Experience supporting technology, digital, automation, or AI-enabled transformation programs strongly preferred.
• Exposure to organization design, workforce planning, operating model design, job architecture, champion networks, or benefits realization/value governance is a plus.
• Familiarity with tools such as OrgVue, Celonis, Microsoft Copilot, Anthropic Claude, Agentforce, or other AI-enabled work platforms is a plus.
• Professional Certification such as PROSCI, SHRM-CP, SHRM-SCP, PMP or similar is a plus.

Responsibilities

• Conducting workforce readiness assessments, stakeholder analyses, and adoption diagnostics to support enterprise AI adoption from pilot through scale.
• Designing and executing activation campaigns, adoption roadmaps, and champion/super-user networks that drive proficiency, utilization, and sustained behavior change.
• Developing role-based learning journeys, AI Academy content, manager enablement toolkits, and learning-in-the-flow-of-work experiences.
• Supporting the design of future-state organizations enabled by AI and human intelligence (AI + HI), including team composition, spans of control, and supervisory models.
• Assisting in defining new roles, responsibilities, decision rights, and accountability models impacted by AI-enabled workflows.
• Facilitating workflow and activity analysis to redesign AI-enabled processes, handoffs, decision points, and human-agent interactions, escalation paths, and governance controls.
• Supporting workforce transformation initiatives, including role-impact assessments, job redesign, and workforce transition plans.
• Assisting with value realization activities, including AI value charters, benefits governance, and tracking expected versus realized value.
• Supporting KPI frameworks and value realization scorecards that connect adoption, productivity, and workforce outcomes to business performance.
• Contributing to workforce/capacity analyses, cost-benefit assessments, and business cases that link workforce change to financial outcomes.
• Developing executive-ready communications, presentations, and client deliverables.
• Evaluating, summarizing, organizing, and interpreting workforce, adoption, and organizational data.
• Establishing and cultivating business relationships and a professional network.
• Translating and communicating AI adoption, workforce, and organizational issues, risks, or opportunities to client personnel, including executives.
• Supervisory experience of teams including mentoring, oversight and review of work, coordination across teams, and understanding how to motivate.

Benefits

• medical
• dental
• vision coverages
• FSA and HSA healthcare accounts
• life and accident insurance
• adoption and fertility assistance
• paid parental leave up to 10 weeks
• short/long term disability
• company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions
• Choice Time Off (CTO) for vacation, personal needs, and sick time
• up to 11 paid holidays each calendar year
• annual bonus plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level