AI People Enablement Manager
About The Position
Protiviti is seeking an AI People Enablement Manager to join its Business Performance Improvement team. The Manager partners with clients to redesign work for an AI-enabled future, connecting technology delivery with workforce adoption and translating AI capabilities into sustainable operating models, roles, and workforce outcomes. The role develops solutions to complex business problems, builds lasting client relationships through high-quality delivery, and contributes to Protiviti’s presence in the business community. The Manager oversees project work plans and mentors and supports the performance development of Consultants and Senior Consultants. The role involves leading workforce and organizational transformation activities, including work and task analysis, human-agent workflow design, role and job architecture changes, workforce transition planning, capacity and supply-demand scenarios, organization and operating model recommendations, and workforce impact and value measurement. The Manager leads client assessments, workshops, design sessions, and transformation workstreams; develops executive recommendations and deliverables; interprets organizational and workforce data; and communicates risks, issues, and opportunities to client personnel, including executives. The position is based in Los Angeles and follows Protiviti’s hybrid model, with work in local offices and client sites and possible local or out-of-state travel depending on client and project needs.
Requirements
- Bachelor’s degree from an accredited university in a relevant academic area, or equivalent relevant work experience.
- 5–8+ years of experience in workforce transformation, organization design, operating model design, workforce planning, organizational effectiveness, or management consulting, in professional services or industry.
- Experience leading business transformation initiatives involving process, workforce, or operating model redesign.
- Demonstrated ability to facilitate senior stakeholder workshops and executive discussions.
- Leadership and direct supervisory experience, including performance appraisals, mentoring and coaching, work oversight and review, coordination across teams, and motivating team members.
- Proficiency in Microsoft Office, especially Word, Excel, and PowerPoint; secondary emphasis on Visio and Access.
Nice To Haves
- Exposure to AI transformation, automation, digital transformation, intelligent process redesign, or agentic workflow programs.
- Human-centered design, process excellence, Lean, Six Sigma, or business architecture experience.
- Familiarity with OrgVue, Celonis, Microsoft Copilot, Anthropic Claude, Agentforce, or other AI-enabled work platforms.
- Consulting experience with Fortune 1000 organizations.
- Professional certification such as PHR, SPHR, SHRM-CP, SHRM-SCP, PMP, or similar.
- Experience contributing to proposals, solution development, and thought leadership.
Responsibilities
- Partner with clients to redesign work for an AI-enabled future, translating AI capabilities into sustainable operating model, role, and workforce outcomes.
- Lead work decomposition and task analysis across functions and value streams to identify opportunities for automation, augmentation, orchestration, and human oversight.
- Design future-state human-agent workflows, decision rights, exception handling, governance controls, and escalation paths.
- Define future-state roles, responsibilities, skills, competencies, and career paths, and redesign job architectures affected by AI-enabled workflows.
- Develop role-impact assessments, role heatmaps, and workforce transition strategies.
- Build workforce supply, demand, and capacity scenarios and assess workforce implications of AI-enabled operating models.
- Translate workflow changes into organization design, team structure, spans and layers, governance, and operating model recommendations.
- Quantify workforce impacts, capacity release opportunities, productivity improvements, and labor economics.
- Develop business cases and value hypotheses for workforce transformation initiatives, and establish workforce metrics and benefit-tracking methods.
- Lead client assessments, workshops, design sessions, and transformation workstreams.
- Develop executive presentations, recommendations, and operating model deliverables for client engagements.
- Evaluate, summarize, organize, and interpret workforce and organizational data.
- Build and cultivate business relationships and a professional network, including relationships with senior executives.
- Communicate workforce transformation risks, issues, and opportunities to client personnel, including executives.
- Oversee project work plans and successful completion of project work.
- Supervise, mentor, coach, and develop Consultants and Senior Consultants; review work, coordinate across teams, conduct performance appraisals, and motivate team members.
- Contribute to proposals, solution development, and thought leadership to support new business.
Benefits
- Annual bonus plan with eligible employees offered additional cash and/or discretionary stock compensation opportunities.
- Medical, dental, and vision coverage.
- Flexible spending and health savings accounts.
- Life and accident insurance.
- Adoption and fertility assistance.
- Paid parental leave up to 10 weeks.
- Short- and long-term disability coverage.
- Company 401(k) savings and investment plan with a 50% employer match on the first 6% of employee contributions.
- Choice Time Off for vacation, personal needs, and sick time; new hires receive up to 20 days per calendar year.
- Up to 11 paid holidays each calendar year.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
