Business Performance Coach - AU / NZ / North America

The Professional Builder
Remote

About The Position

The Professional Builder is a New Zealand-based coaching and education company that has been helping builders generate millions in additional profit, reclaim their time, and systemize their businesses since 2004. We are seeking a world-class Business Performance Coach to join our scaling team. The role involves coaching elite builders, working with a cohort of 60-80 construction businesses, and directly impacting business owners, their teams, and their profits. We pride ourselves on low churn rates, consistent delivery of world-class coaching, and a strong community. Our members are builders and general contractors, and we are looking for an individual who is a high achiever with coaching, business leadership, or construction experience, and a track record of guiding others to achieve results.

Requirements

  • Coaching, consulting, or leadership experience (preferably in construction or financial performance).
  • Understanding of cash flow, pricing, and profitability levers.
  • Ability to coach builders to scale their businesses effectively.
  • Capability to handle fast-paced environments and keep multiple businesses accountable.
  • Thrive in a performance-driven team with high expectations and a focus on results.
  • Exceptional communication skills, including challenging, leading, and driving action.
  • Coachable and committed to personal growth, with daily upskilling.
  • Problem-solving skills with a PSR (Problem, Solution, Recommendation) approach.
  • Experience managing and leading a portfolio of members to ensure their success.
  • Comfort with being held to a high standard and operating with intensity and urgency.
  • Ability to have hard conversations with members.
  • Willingness to put in relentless work to achieve top performance.

Nice To Haves

  • Construction experience
  • Business leadership experience

Responsibilities

  • Coach builders to make more profit, reclaim their time, and scale successfully.
  • Host coaching calls, drive accountability, and track key business vitals.
  • Optimize financials and implement best practices to create results.
  • Own problems and solutions to transform companies and lives.
  • Maintain churn rates under 4% by keeping members engaged, active, and progressing.
  • Secure strong renewals and actively generate and convert referrals from your cohort.
  • Coach members through difficult seasons to avoid placing them on hold.
  • Achieve strong Net Promoter Score (NPS) and member feedback.
  • Manage accounts receivable, treating your cohort like your own business and using non-payment as a coaching opportunity.
  • Conduct financial reviews to help builders improve profitability, cash flow, and time freedom.
  • Provide relentless accountability, owning problems and solutions when builders are stuck.
  • Run 1-1 coaching calls, including monthly Performance Checks and ongoing accountability sessions.
  • Track key business vitals such as profitability, cash flow, pricing, and pipeline health.
  • Drive engagement and activation by ensuring builders show up, take action, and achieve success.
  • Capture and share wins through weekly tracking and monthly Member in Momentum videos.
  • Help builders fix bottlenecks in cash flow, team, sales, and operations.
  • Deliver high-impact training, including live coaching workshops and Boardroom Masterminds.
  • Collaborate with Success Coaches to identify and re-engage disengaged members.
  • Prepare and deliver Boardroom-Ready Builders for high-level masterminds.
  • Drive referrals and accounts receivable discipline.
  • Engage in daily upskilling on coaching skills, financial acumen, mindset, and business knowledge.

Benefits

  • Base Salary: $110K-$120K AUD, $110K-$130K NZD, or $90K-$110K CAD.
  • Performance bonuses: potential to earn an additional $40k-$70k+ from renewal commissions and referral bonuses (uncapped).
  • Daily upskilling and training on coaching skills, financial acumen, mindset, and business knowledge.
  • Access to world-class professional development training programs.
  • Flexible work schedule with exposure across 5 days, often working 4 days split across 5.
  • Fully remote role, allowing work from anywhere.
  • Generous leave, including Christmas, New Year breaks, public holidays, birthdays, and extra leave.
  • Opportunity to join a winning team with a history of delivering results since 2004.
  • Career progression opportunities into leadership roles.
  • $500 office budget for setup.
  • Opportunity to attend 2-3 in-person events per year with flights and accommodation paid.
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