Business Optimization Strategist (BOS)

WVU Medicine•Home Work - Monongalia County WV (Local), WV

2d•Onsite

About The Position

Lead efforts to design, innovate, and implement solutions as needed to improve systems and processes. Advocate for customers to understand business needs and identify improvement/productivity opportunities. Possesses critical thinking skills to assess analytical needs and determine the appropriate course of action. Manage successful relationships across project teams and facilitates the development of optimal solutions. Use of performance improvement, project management, cost accounting, industrial engineering, and technological skills will be employed to work with all levels of WVUHS management and medical staff. Continuous learning of current data base structure, and business intelligence tools are required to confer with customers and other members of the application teams. Effectively communicate across all levels of the organization.

Requirements

Master’s degree in Information Technology/Computer Science, Engineering, Business Management, Business Administration, Accounting, or Hospital Administration, OR 4 years of data analytics experience required.
This position will require an EPIC official designation of “Proficient” within the new hire probationary period.
1 year experience working with relational data base structures including design, testing, troubleshooting problems and/or training.
1 year of experience in data analysis and/or health care planning background.
1 year of experience with reporting tools such as Crystal Reports.
Experience with Structured Query Language (SQL/Oracle) and/or Business Objects.
Bachelor’s degree in Information Technology/Computer Science, Engineering, Business Management, Business Administration, Accounting, OR 4 years of data analytics experience required
2 years of experience working with relational data base structures including design, testing, troubleshooting problems and/or training required.
2 years of experience in data analysis and/or health care planning background.
2 years of experience with reporting tools such as Crystal Reports.
Experience with Structured Query Language (SQL/Oracle) and/or Business Objects.
Internal employees must meet all mandatory competencies in current position in order to qualify for promotion within IT.
Ability to handle and maintain confidential information
Ability to work well under high stress conditions
Ability to work independently or cooperatively as a team member
Ability to adapt to various workloads and assignments
Ability to work with multi-disciplinary groups and facilitate meetings
Must have reading and comprehension ability
Must be able to type
Must be able to read and write legibly in English
Possess good oral and written communication skills
Ability to prioritize tasks
Must have independent decision-making ability
Ability to work in a fast paced and rapidly changing environment
Must be flexible

Nice To Haves

Familiarity of applications to be supported preferred.
ars’ experience with Structured Query Language (SQL/Oracle) and/or business intelligence tools
Experience with Epic Systems and a hospital system background are desired.

Responsibilities

Maintains a thorough understanding of the data base structure and business intelligence tools to create required analytical solutions
Serves as first point of contact for data analytics and process improvement
Performs data analysis and creates queries, programs and automation
Uses analytical methods to ensure reported data is meaningful and accurate
Demonstrates technical ability in data analytics using various systems and tools such as Tableau, Microsoft Office Suite, and SAP products.
Attends courses in performance improvement activities, system design, technical training, statistical analysis, and other appropriate subjects
Leads data requirements gathering for problem identification, resolution, and solution design
Provides analytical insights from data to drive strategic business decisions
Project Coordination- Identifies need for cross functional teams to ensure projects are completed
Reviews, identifies and documents any issues, barriers, or risks and brings them to management’s attention
Provides Project/Task Coordination Services to customers as assigned
Manages workload and balances quality of work with deadlines to fulfill user expectations and project goals
Manages expectations and engages management to review/resolve any potential changes to project scope, expected deliverables, etc
Implements changes while adhering to the change control policy and procedures for the project in order to deliver a successful solution to the customer
Communicates to all parties the natures, significance and risk factors of corresponding projects
Participates in post implementation review of projects
Gathers customer requirements to understand business needs and translate into actionable solutions
Team Building- Participates in training and professional development sessions
Offers assistance and support to co-workers
Contributes to building positive team spirit and cohesiveness
Balances team and individual responsibilities
Works proactively and cooperatively in group problem-solving situations
Engages peers/ employees in improving the quality of the work