Business Strategist
About The Position
The AI Transformation and Business Innovation team within the Customer Experience and Success (CE&S) org is looking for a talented Business Strategist. This team sets the course for Customer Experience and Success by defining the foundational business strategy and monetization models that drive customer experience and success and power revenue growth. This unique and rare opportunity includes responsibility for monetization strategy and business planning for Microsoft support, a multi-billion-dollar business. You will have a critical and measurable impact in helping Microsoft win the market by redefining how Support is designed, monetized, transacted, delivered, and implemented across our customer solutions. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Requirements
- Master's Degree in Business Administration or related field AND 3+ years marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience OR Bachelor's Degree in Business, Finance, Economics, Liberal Arts, Computer Science, or related field AND 4+ years marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience OR equivalent experience.
- 3+ years experience in Strategy, Management Consulting, and/or Finance.
- An advanced understanding of technology business models.
- Proficient structured problem solving, analytics and modeling skills.
- Willing to take on a big challenge with significant growth potential.
- Proficient balanced skillsets spanning business and monetization strategy, pricing analytics, and program execution.
Nice To Haves
- Master's Degree in Business Administration or related field AND 6+ years marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience OR Bachelor's Degree in Business, Finance, Economics, Liberal Arts, Computer Science, or related field AND 8+ years marketing, strategy, business planning, consulting, banking, finance, economics, and/or partner organization experience OR equivalent experience.
Responsibilities
- Structure complex problems
- Understand broad market trends
- Collaborate with cross-functional stakeholders to identify strategic insights
- Develop strategic insights into business strategies
- Deliver thought leadership around our business priorities
- Drive future strategy development and design across our business models, sales, delivery, and Go-to-Markets (GTMs)
- Work closely with the extended team across Marketing, Sales HQ, Field sales, Business Groups, Engineering, Legal and Finance to understand competitive market dynamics, identify key emerging trends, and propose innovative ideas to maximize our strategic investments
Benefits
- Certain roles may be eligible for benefits and other compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
