Business Operations
About The Position
Our mission is to help small businesses run themselves. We’re starting with doctors’ offices, building autonomous systems that handle busywork and complete the workflows that keep the office moving every day. Our team is small, flat, and ambitious. We value craft, intellectual rigor, and direct communication. About the role Business Operations builds the operating system behind Lassie’s growth. On enrollments, you’ll design and run the processes that move customers through setup, paperwork, system connections, and internal handoffs so Lassie can start doing useful work.
Requirements
- Design and run processes for customer setup, including paperwork and system connections
- Develop processes, dashboards, and automation to improve setup efficiency
- Collaborate with sales, customer operations, product, and engineering teams to resolve operational issues
Responsibilities
- Own enrollment workflows across paperwork, system connections, status tracking, internal handoffs, and customer readiness
- Build the processes, dashboards, and automation that make setup faster and less manual over time
- Work across sales, customer operations, product, and engineering to remove operational bottlenecks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
