Business Operations & Strategy Manager
About The Position
Join Hinge Health’s team as a strategic operator driving critical cross-functional initiatives. The role bridges high-level strategy and operational execution, turning ideas into scalable solutions that support the company’s AI-powered, human-centered care model across musculoskeletal, pelvic health, gastrointestinal, and migraine care. Example project areas include new revenue and product strategies, business case modeling, market and competitor landscaping, piloting and launching new products, business outcome management, and scaling or transforming operations. During the first three months, the manager will learn business performance metrics and strategic initiatives, build relationships with Product, Commercial, and Clinical stakeholders, and take ownership of a workstream within an ongoing strategic project. Within six months, the manager will drive major cross-functional initiatives and establish dashboards for business performance KPIs. Within twelve months, the manager will own the strategy and operational roadmap for a significant business area and provide leadership with data-driven insights for annual planning and long-term direction. The role suits a systems thinker who can break down ambiguous challenges, an analytical learner who uses data to guide decisions, a resilient operator who manages multiple time-sensitive projects, and a change agent who influences stakeholders and drives execution. This is a hybrid role requiring three days per week in the office, for the full eight hours of a typical business day. The San Francisco office has a dog-friendly workplace program.
Requirements
- At least 4 years of experience in business strategy, consulting, finance, Chief of Staff, or a related role.
- Experience building business cases and operational models, including evaluating assumptions, scenarios, and trade-offs.
- Experience leading cross-functional initiatives from problem framing through execution, coordinating stakeholders, decisions, timelines, and risks.
- Experience defining or tracking business performance metrics and using results to recommend actions.
- Excellent modeling skills and ability to communicate analysis and recommendations clearly in writing.
- Ability to manage multiple time-sensitive projects and drive change across diverse teams.
Nice To Haves
- At least 5 years of Consulting, Chief of Staff, Investment Banking, or prior BizOps experience.
- MBA or MPH.
- Healthcare industry experience.
Responsibilities
- Drive cross-functional strategic initiatives from problem framing through execution.
- Develop new revenue and product strategies, including business cases and market or competitor research.
- Pilot new products and support their launch and scaling to full rollout.
- Manage business outcomes and define or track performance metrics.
- Scale and transform operations, identifying opportunities for improvement.
- Build dashboards to monitor business performance KPIs.
- Own the strategy and operational roadmap for a significant business area.
- Provide data-driven insights to leadership to inform annual planning and long-term strategic direction.
- Coordinate stakeholders, decisions, timelines, and risks across initiatives.
Benefits
- Comprehensive medical, dental, and vision coverage.
- Support for employees and family members with gender-affirming care, family and fertility planning tools, and travel reimbursements when healthcare is unavailable where they live.
- Traditional or Roth 401(k) retirement plan options with a 2% company match.
- Learning and development stipend.
- Discounted company stock through an employee stock purchase plan (ESPP).
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
