Business Operations Strategist

Tenet Healthcare•Detroit, MI

About The Position

The Business Operations Strategist provides analytic and strategic support for current and proposed clinical business programs, including their development, implementation, evaluation, and related decision-making. The role analyzes and communicates the financial impact of strategic initiatives involving patient services, new programs, technology acquisition, patient care delivery models, facility needs, contracts, and consultative services. It develops business pro formas for clinical programs and collaborates with managed care and finance to determine reimbursement for new service lines. The position also tracks and administers grants. The strategist facilitates planning and acquisition of new technology and oversees the business and financial implementation of short- and long-term clinical program strategies for Ambulatory Services. This includes budgeting, internal controls, timely reporting, process improvement, and consulting with the Ambulatory Services administrative team on systems supporting patient care processes. In collaboration with Ambulatory Services and finance, the role supports budget planning and forecasting, annual operating and capital budgets, budget documentation, and analysis of actual-versus-budget variances. It helps design and evaluate financial monitoring strategies and tools to identify and resolve performance issues. The strategist serves as an expert in clinical information systems, correlates and analyzes clinical and financial data, produces reports, and participates in patient care system reviews. The position also helps identify and resolve operational problems and provides financial reports to support decisions. The role serves as a liaison with other hospital departments and divisions on financial problem-solving related to Ambulatory Services. It reviews revenue-cycle use of ambulatory information systems and business practices, coordinates ambulatory revenue-enhancement initiatives, and identifies and helps resolve weaknesses affecting the revenue cycle.

Requirements

Bachelor’s degree in Health Administration, Business Administration, or a related field, or an equivalent combination of education and/or experience.
Three to five years of related operations, finance, or process-improvement experience.

Nice To Haves

Certification in LEAN, SIX SIGMA, or another process-improvement methodology is strongly preferred.

Responsibilities

Provide analytic support for current and proposed clinical business programs, including development, implementation, analysis, decision-making, and evaluation.
Analyze and communicate the financial impact of patient-services strategic initiatives, new programs, technology acquisitions, patient care delivery models, facility needs, contracts, and consultative services.
Develop business pro formas for clinical programs and collaborate with managed care and finance to determine reimbursement for new service lines.
Track and administer grants.
Facilitate planning and acquisition of new technology.
Oversee business and financial implementation of short- and long-term clinical program development and strategies for Ambulatory Services, including budgeting, internal controls, reporting, and process improvement.
Consult with the Ambulatory Services administrative team on selection, implementation, maintenance, and evaluation of systems supporting patient care processes.
Support budget planning and forecasting and the development, organization, and implementation of annual operating and capital budgets.
Prepare budget documents and reports and analyze actual-versus-budget variances throughout the year.
Design, implement, analyze, and evaluate financial monitoring strategies and tools to identify and resolve financial performance improvement issues.
Provide expertise in clinical information systems, correlate and analyze clinical and financial data, produce reports, and participate in patient care system reviews.
Assist the Ambulatory Services administrative team in identifying and resolving operational problems related to clinical and non-clinical activities, and provide financial reports to support decision-making.
Serve as a liaison to other hospital departments and divisions on financial problem-solving activities concerning Ambulatory Services.
Review revenue-cycle utilization of ambulatory information systems and business practices.
Review and coordinate development and implementation of ambulatory revenue-enhancement activities.
Identify and assist in resolving weaknesses that affect the revenue cycle.