Business Operations Program Manager – Analytics & AI

Oracle•Nashville, TN

13h

About The Position

Oracle Business Operations is seeking a Program Manager who combines analytical thinking, program management, and practical AI skills to help the business achieve its goals. The role translates business needs and complex data into actionable insights, manages defined initiatives, and coordinates improvements across business and technical teams. The role blends analysis with program delivery. The Program Manager investigates business questions, identifies opportunities, and organizes the work needed to put recommendations into practice. This includes establishing deliverables and milestones, coordinating dependencies, communicating progress, and measuring results. Focus areas include workforce insights, resource planning, reporting, and operational improvements supported by AI and automation. The ideal candidate understands business performance and how teams work together, and can move between detailed analytical work and coordination across stakeholders. They ask thoughtful questions, communicate clearly, and follow through to help teams achieve shared outcomes.

Requirements

Bachelor’s degree in Business, Operations, Mathematics, Statistics, Economics, Finance, or a related field, or equivalent practical experience.
At least 5 years of relevant experience in business operations, program or project management, business analytics, workforce analytics, or financial planning and analysis.
Experience managing defined initiatives, establishing deliverables and milestones, tracking dependencies, and coordinating work across teams.
Strong analytical skills and Excel proficiency, including organizing complex data, validating accuracy, identifying trends, and developing actionable recommendations.
Practical understanding of business performance and how operational decisions affect resources, execution, and results.
Experience applying AI tools to analysis, reporting, or workflow improvement, with the ability to evaluate and validate outputs.
Strong written and verbal communication skills, including explaining findings, communicating progress, and collaborating with business and technical stakeholders.
Ability to independently manage assignments, balance competing priorities, follow through on commitments, and handle sensitive information appropriately.
A minimum of 5 years combined experience with project management, data analysis, and direct business experience within a specialized function.
Expert-level Excel experience, including creating dynamic pivot reports and data visualizations.
Ability to work cross-functionally with functional and technical teams, work independently and in a team environment, and handle ambiguity.
Excellent interpersonal skills.

Nice To Haves

Experience with workforce analytics, resource planning, business reporting, or operational process improvement.
Working knowledge of SQL and experience creating dashboards or visualizations with Oracle Analytics, Power BI, Tableau, or comparable tools.
Experience developing repeatable analytical workflows or automating recurring tasks using approved AI tools such as Codex, Claude, or comparable assistants.
Experience translating business needs into requirements, supporting testing and rollout, and helping teams adopt new processes or tools.
Demonstrated success measuring outcomes of operational improvements, such as reduced manual effort, improved reporting accuracy, or faster delivery.
Experience working across multiple functions within a large or complex organization.
Bachelor's degree in Business Administration, Management, or a related field.
PMP or Scrum Master certification.
Experience building and managing program reporting tools, such as scorecards and KPI metrics, to drive insights around program strategy.
Ability to balance quantitative and qualitative metrics to provide a holistic viewpoint.
Ability to influence through data visualization and interpretation.

Responsibilities

Manage business operations initiatives by establishing objectives, scope, deliverables, milestones, and success measures for assigned programs and projects.
Analyze workforce and operational data to explain trends, identify opportunities, and inform business priorities and program decisions.
Coordinate delivery across teams by aligning stakeholders on responsibilities, tracking dependencies and progress, resolving routine issues, and escalating decisions or blockers when needed.
Use approved AI tools to improve analysis, simplify recurring work, and support efficient processes while validating results.
Validate information, reconcile differences, and clarify definitions and assumptions to strengthen data quality and reporting confidence.
Create concise reports, dashboards, and program updates explaining insights, delivery status, recommended actions, and decisions needed.
Translate business needs and analytical findings into requirements and coordinated actions; partner with teams to test changes, support rollout, and encourage adoption.
Track outcomes against agreed goals, gather stakeholder feedback, and identify opportunities to improve reporting, processes, and program effectiveness.