Business Operations Manager

BOYNECLARKEDartmouth, NS
Onsite

About The Position

At BOYNECLARKE LLP, we are more than just a legal practice; we are a community of lawyers and staff committed to success, balance, and wellness. We offer practice areas ranging from personal matters to complex business transactions, providing the expertise and systems of a large firm while keeping the personal touch of a small firm. We value our team and understand that a strong culture results in the best client service, and we are proud to be recognized for this as one of Atlantic Business Magazine’s Best Places to Work for 2026. We are in search of a collaborative and engaged Business Operations Manager to lead and support a team of highly skilled Legal Assistants and Paralegals within our Business Law and Business Litigation teams. This role reports to the Director of Operations and works collaboratively with Lawyers and various stakeholders to ensure the delivery of exceptional client service and support efficient workflow. The ideal candidate for this role will be highly organized, have excellent communication skills, is a strategic thinker, and is a positive and empathetic leader excited to oversee two dynamic teams. If this sounds like you, you’ll thrive in this position.

Requirements

  • 3-5 years of management experience and a track record of successful improvement initiatives.
  • Excellent communication, problem-solving, attention to detail, and organization skills with experience adapting to changing priorities and identifying opportunities for improvement.
  • A strategic thinker and positive, empathetic leader dedicated to fostering a culture of collaboration, growth, and respect.
  • Adept at using Outlook and Microsoft Office, with the ability to learn new tools quickly.

Nice To Haves

  • Prior experience in the legal industry considered an asset but not required.

Responsibilities

  • Leading a team of Legal Assistants and Paralegals, including scheduling, providing feedback, and performance management.
  • Organizing and delivering coaching, training, and mentoring.
  • Collaborating with Lawyers, senior management, and other stakeholders to ensure proper resource allocation and workflow coordination.
  • Contributing to the delivery of Firm projects and strategic initiatives.
  • Overseeing the budgets for each practice area and fulfilling regular reporting requirements.
  • Building and maintaining successful relationships with team members and stakeholders.
  • Providing operational insight on hiring, onboarding, and team development.
  • Leading and contributing to the cultivation of a positive and collaborative work environment.
  • Recommending and implementing process improvements to improve operational efficiency.

Benefits

  • Growth & Learning: We foster a culture of continuous learning and offer resources for professional development.
  • Work-Life Balance: Enjoy flexible scheduling and generous paid time off to support your career and personal needs.
  • Wellness-Focus: Access to wellness programs, wellness subsidies, and free 24/7 virtual healthcare.
  • Comprehensive Benefits: Choose from cost-shared health & dental options, and enjoy our RRSP matching program.
  • Community Impact: Make a difference through Firm-sponsored volunteer time and monthly employee-selected charitable giving.
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