Business Operations Manager

BetterUp

1d•$194,000 - $270,000•Hybrid

About The Position

BetterUp is seeking a driven Business Operations Manager to join its Business Operations team within the Office of the CEO. The role leads the company’s top strategic, high-impact cross-functional projects, including annual planning, acquisition due diligence and integrations, and other initiatives requiring a deep understanding of BetterUp’s value chain. The role works closely with the CEO/Co-Founder, COO/Co-Founder, Chief of Staff, and Executive Leadership Team to develop strategic insights and deliver measurable results, often while handling sensitive projects. The company operates on a hybrid basis, emphasizing in-person collaboration when needed. Employees are expected to work from one of BetterUp’s office hubs at least two days per week or eight days per month. U.S. hubs are in Austin, Chicago, New York City, San Francisco, and the Washington, DC metro area. BetterUp describes itself as an AI-forward company and expects employees to adapt and learn continuously, experiment with AI, share discoveries, and thoughtfully incorporate AI into their work while applying human judgment and creativity. The position offers a base salary range of $194,000–$270,000, with separate ranges for New York locations, and compensation may be modified in the future.

Requirements

5–8 years of experience at Bain & Company, McKinsey, or BCG, with demonstrated success leading complex, high-stakes projects.
Ability to combine creative problem-solving with structured, analytical approaches and develop actionable insights that shape strategy.
Proven ability to work across organizational levels, particularly with senior executives, to drive alignment, influence decisions, and deliver measurable results.
Ability to manage multiple high-priority initiatives while maintaining strong attention to detail and organization.
Ability to thrive in a fast-paced, ambiguous environment with shifting priorities and remain focused on impact.
Excitement about adapting to technology, continuous learning, and thoughtfully integrating AI into work while applying human judgment and creativity.
Ability to meet the hybrid attendance expectation of at least two days per week or eight days per month at a BetterUp office hub.

Nice To Haves

Experience in a lean, high-growth scale-up.

Responsibilities

Lead the Office of the CEO’s top strategic projects.
Oversee due diligence for partnerships, including partnerships with prominent individuals.
Develop BetterUp’s European market entry strategy.
Create a five-year growth plan for the Board of Directors.
Collaborate with the Co-Founders on fundraising decks.
Revamp pricing and packaging in partnership with a third-party consulting firm.
Establish and manage the CHRO Growth Advisory Council.
Lead the Davos activation, fostering connections between BetterUp’s CEO and Fortune 100 CXOs.
Negotiate and launch a cross-selling partnership with Walmart.com.
Develop a strategy to expand the engineering team internationally.
Co-lead acquisition due diligence on U.S. and European acquisition targets.
Lead post-merger integrations.
Drive annual planning and manage the company OKR process.

Benefits

Access to BetterUp coaching for the employee and one friend or family member.
Competitive compensation plan with opportunity for advancement.
Medical, dental, and vision insurance.
Flexible paid time off.
Federal/statutory holidays observed.
Four BetterUp Inner Workdays per year.
Five volunteer days per year.
Learning and Development stipend.
Company-wide Summer and Winter breaks.
Year-round charitable contribution of the employee’s choice on behalf of BetterUp.
401(k) self contribution.