Business Operations Manager

Campfire • San Francisco, CA

2d • $150,000 - $180,000

About The Position

Campfire is building modern accounting software for startups and mid-size tech companies. The Business Operations Manager will own the operating work behind the business and tackle high-stakes, often undefined problems from initial diagnosis through to a scalable solution. The role works directly with every team at Campfire and has authority to make decisions.

The manager will build and run the company’s planning, goal-setting, and metrics cadence; define core metrics and own reporting for ARR, pipeline, bookings, retention, and spend; manage commercial contracts and vendors; and lead sales and go-to-market operations. The role also oversees company infrastructure, including insurance, office and real estate, compliance, and operating systems. Additional work includes special projects such as market launches, partnerships, monetization and packaging alongside the pricing lead, and board preparation.

The role emphasizes replacing manual, spreadsheet-based processes with code, AI, and appropriate tools so operations can scale without adding headcount. Campfire values demonstrated ownership and results over pedigree. This position offers direct work with leadership on consequential decisions and broad exposure across finance, sales, legal, and operations.

Requirements

• 2–4 years of experience in business operations, top-tier consulting, banking, venture capital or private equity, or experience founding a startup.
• Demonstrated ability to own difficult problems end to end and show results.
• Strong spreadsheet and analytical skills, including the ability to build robust models and explain the story behind the numbers.
• Experience using AI tools such as Claude Code to automate work, build internal tools, and increase productivity.
• Ability to read contracts, identify unfavorable clauses, and negotiate better vendor terms.
• Clear communication skills with leadership, board members, account executives, and support representatives.
• Strong follow-through and reliability in completing commitments.
• Comfort working with ambiguity and defining responsibilities or processes that do not yet exist.

Responsibilities

• Build and run the company’s planning, goal-setting, and metrics cadence, ensuring teams understand their goals and performance.
• Define core metric standards and own reporting for ARR, pipeline, bookings, retention, and spend, using raw data to answer leadership and board questions.
• Lead vendor negotiations and renewals, manage the contract lifecycle with legal, and prevent unnecessary automatic renewals.
• Own CRM configuration, territory and quota planning, and sales compensation processes; improve sales-team efficiency while maintaining clean data.
• Manage company infrastructure, including insurance, office and real estate, compliance, and the systems needed to run a growing company.
• Lead special projects such as new market launches, partnerships, monetization and packaging work alongside the pricing lead, and board preparation.
• Take important initiatives from zero to one and assume ownership of work that does not yet have an owner.
• Automate manual processes using code, AI, and appropriate tools so operations scale without additional headcount.
• Work directly with teams across Campfire and make decisions on high-stakes business problems.

Benefits

• Direct work with leadership on decisions that affect the business.
• Broad exposure across finance, sales, legal, and operations; described as a launchpad into leadership and a path toward running a business.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed