Business Operations Coordinator

Virginia Information Technologies AgencyRichmond, VA
$75,000 - $90,000Hybrid

About The Position

The Virginia Department of Conservation and Recreation (DCR) is hiring! Join us in preserving what people care about most – access to the outdoors, natural habitats, open spaces, clean water, and safe infrastructure. Virginia State Park's Business and Revenue division is accepting applications for a Business Operations Coordinator position. As a Business Operations Coordinator, you will serve as the Special Use Permit/Commercial Use Permit Program manager, provide Park business analysis and recommendations to park managers, and oversee statewide venue rental and special events revenue growth. You will also develop new revenue streams and ensure revenue operations align with mission and sustainability goals, expand revenue-generating offerings and support revenue event operations, conduct at least 18 on-site visits annually, and monitor industry best practices in conference hosting, rental venue operations, and concerts. Additionally, you will develop and implement guidelines and training for all aspects of revenue generation outside of retail, and review and recommend fee changes. DCR is the state’s lead conservation agency, and it takes a diverse agency to conserve resources for a diverse commonwealth.

Requirements

  • Ability to apply and communicate detailed knowledge of conference, wedding, and concert venue operations and management.
  • Experience evaluating Special Use and Commercial Use Permits
  • Experience evaluating revenues and expenditures and responding to business fluctuations.
  • Experience establishing revenue and profit goals using data and trends.
  • Proficiency with Microsoft Office Suite.
  • Strong financial forecasting and budgeting skills.
  • Experience developing guidelines, rules, and manuals.
  • Experience in business administration or equivalent experience.
  • A valid State Driver's License is required if operating a state or personal vehicle for agency business.
  • Satisfactory completion of a background check, including a criminal history record check.

Nice To Haves

  • Experience in state park venue management.
  • Experience managing multiple types of venue operations.
  • Experience managing state park special use and commercial use permits.
  • Experience with eVA and Microsoft products.
  • Strong leadership and team management skills.

Responsibilities

  • Serve as the Special Use Permit/Commercial Use Permit Program manager.
  • Provide Park business analysis and recommendations to park managers.
  • Oversee statewide venue rental and special events revenue growth.
  • Develop new revenue streams and ensure revenue operations align with mission and sustainability goals.
  • Expand revenue-generating offerings and support revenue event operations.
  • Conduct at least 18 on-site visits annually.
  • Monitor industry best practices in conference hosting, rental venue operations, and concerts.
  • Develop and implement guidelines and training for all aspects of revenue generation outside of retail.
  • Review and recommend fee changes.

Benefits

  • Paid leave
  • A minimum of 13 paid state holidays per year
  • Medical, dental, vision, and life insurance
  • Retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan for classified positions, and VaLORS for law enforcement positions)
  • Free parking or admission to all Virginia State Parks.
  • DCR classified, retired, and wage staff (after six months of service) are entitled to overnight facility discounts, such as: Free camping outside of the Memorial Day weekend to Labor Day period in sites designed for up to six people.
  • Free camping Sunday night through Thursday night (excluding the night before a holiday) from Memorial Day weekend through Labor Day.
  • Fifty percent discount on cabins (up to 3 bedrooms) outside of Memorial Day weekend to Labor Day, for a maximum of 14 nights. All reservations require a two-night minimum. Bunkhouses, camping cabins, and yurts are included; one-night yurt stays only receive a 25% discount.
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