Business Operations Associate (Temp-to-Hire)

Fastbreak AI•Charlotte, NC
•Hybrid

About The Position

Fastbreak AI is hiring a Business Operations Associate to support its leadership team across finance, legal, sales, and revenue operations. The company’s AI-powered platforms support scheduling, league and tournament management, group travel, and sponsorship activation for sports organizations. This hands-on role spans a variety of operational needs, with responsibilities changing as the company’s priorities evolve. The associate will gain exposure to how decisions are made and help carry them out, with opportunities to take on more responsibility over time. The role involves financial administration, contract coordination, CRM and account support, meeting preparation, project follow-through, maintaining business tools and records, and responding to questions from customers, vendors, and internal teams. It is described as a starting point for a career in operations, finance, or business leadership. This is a temp-to-hire position starting at $20 per hour, with the potential to become permanent. The role begins onsite five days per week; after 90 days, the employee may shift to a four-days-onsite, one-day-hybrid schedule.

Requirements

  • Bachelor’s degree in business, finance, sports management, or a related field.
  • 0–1+ years of professional experience.
  • Ambitious and self-directed, with a desire to take on responsibility.
  • Meticulous attention to detail and strong follow-through.
  • Discretion and trustworthiness when handling sensitive financial, legal, and strategic information.
  • Clear, professional written, phone, and in-person communication.
  • Comfort working in a fast-paced startup where priorities shift and the role evolves.

Nice To Haves

  • Internship experience in operations, finance, or business roles.
  • Comfort with spreadsheets and tools such as Salesforce.

Responsibilities

  • Manage invoices, payments, receivables follow-up, and expense documentation.
  • Maintain contract files, track renewals and key dates, prepare agreements for signature, and coordinate routine matters with counsel.
  • Maintain accurate CRM data, track deal progress, support customer account setup, and connect the work of sales, finance, and operations.
  • Conduct research, prepare for meetings, organize materials and logistics, and follow up on action items.
  • Maintain accurate spreadsheets, databases, and company tools, and identify ways to improve them.
  • Respond to questions from customers, vendors, and internal teams; resolve issues when possible and escalate when appropriate.
  • Take on special projects, new areas of the business, and greater responsibilities over time.

Benefits

  • The opportunity to contribute ideas in a flat startup environment that encourages innovation.
  • The opportunity to help shape a rapidly growing, well-funded company.
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