Business Operations Assistant - Shared Services

Duquesne University • Pittsburgh, PA

1d

About The Position

The Business Operations Assistant serves as an initial point of contact for routine inquiries from University departments, employees, and vendors. The position carries out assigned responsibilities in accordance with established University policies, departmental procedures, approval requirements, and assigned system permissions.

The role supports Shared Services operations, including purchasing and payment processes, departmental requests, calendar coordination, routine communications, transaction tracking, employee onboarding and offboarding, and supply monitoring. The successful candidate is expected to follow procedures, manage routine priorities, maintain confidentiality, and contribute to the mission and Spiritan Catholic identity of Duquesne University.

Requirements

• Associate’s degree in business administration, communications, or a related field from an accredited educational institution, or an equivalent combination of education and experience.
• 1–3 years of work-related experience.
• Administrative, customer service, clerical, or office-support experience.
• Working knowledge of Microsoft Outlook, Word, and Excel.
• Strong communication, organization, customer service, and attention-to-detail skills.
• Ability to follow established procedures, manage routine priorities, and maintain confidentiality.
• Ability to establish and maintain effective working relationships with the University Community.
• Ability and willingness to contribute actively to the University’s mission and respect its Spiritan Catholic identity.
• Applicants must submit a cover letter, resume, and contact information for three professional references.

Nice To Haves

• Bachelor’s degree in business administration, communications, or a related field from an accredited educational institution.
• Experience in higher education, purchasing, financial administration, records management, or a related environment.

Responsibilities

• Assist with purchasing, payment requests, procurement card documentation, and expense reconciliation.
• Submit and monitor requests through the departmental ticketing system.
• Respond to routine inquiries and direct complex matters to the appropriate staff member.
• Maintain calendars and assist with meeting scheduling.
• Prepare routine correspondence, documents, and departmental communications.
• Assist with internal tracking of labor and non-labor transactions.
• Support employee onboarding and offboarding activities.
• Monitor supplies and assist with inventory counts.
• Complete other duties as assigned.

Benefits

• Paid time off, including holidays, holy days, and vacation.
• Employer matching contributions to the retirement plan.
• Tuition benefits for employees and their eligible dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree