Business Operations and Knowledge Management Analyst

Boeing • Denver, CO

2d • $90,950 - $141,450 • Hybrid

About The Position

The Boeing Company is seeking a Business Operations and Knowledge Management Analyst to join the Law Department within the Law and Global Compliance (L&GC) organization. The role oversees and optimizes business operations processes, manages library subscriptions, coordinates training and continuing education, and leads projects to improve organizational efficiency. It includes developing project timelines, tracking progress, preparing executive-level presentations and talking points, and assisting with legal administration and paralegal work design. The position requires strong project management, organizational, communication, analytical, and problem-solving skills, familiarity with legal processes and compliance, adaptability, and a commitment to continuous learning.

The position is hybrid, with a minimum expectation of three days per week on site at one of the listed locations. On-site attendance may be higher based on business needs and management discretion, and the arrangement may change in the future.

The role requires a bachelor's degree or higher and at least five years of experience in a law firm or in-house counsel environment, using Microsoft 365 and SharePoint, and driving projects and processes to successful completion. Candidates must satisfy the Company's Conflict of Interest assessment and U.S. export control compliance requirements. Boeing will not sponsor employment visas. The position is not safety-sensitive, does not require a security clearance, and is not contingent upon a program award.

Requirements

• Bachelor's degree or higher.
• At least 5 years of experience in a law firm or in-house counsel environment.
• At least 5 years of experience with Microsoft 365, including Teams and Planner, for team collaboration and project management.
• At least 5 years of experience with Microsoft SharePoint for content management, collaboration, and site administration.
• At least 5 years of experience driving projects and processes to completion, including planning, execution, multitasking, timeline management, progress tracking, and timely delivery.
• Ability to streamline processes, implement improvements, and standardize workflows, particularly in a legal setting.
• Experience preparing and delivering executive-level presentations and talking points that communicate complex or ambiguous information clearly and concisely.
• Strong analytical and problem-solving skills to identify inefficiencies and develop solutions.
• Excellent organizational and time-management skills, including the ability to prioritize and meet deadlines independently and collaboratively.
• Strong communication and presentation skills for conveying complex information to diverse audiences.
• High attention to detail and ability to maintain confidentiality when handling sensitive information.
• Adaptability to changing priorities in a fast-paced environment.
• Familiarity with legal processes, compliance requirements, terminology, and legal administrative or paralegal procedures.
• Commitment to continuous learning and keeping current with industry trends and best practices.
• Successful completion of the Company's Conflict of Interest assessment process.
• Must meet U.S. export control compliance requirements as a U.S. Person under 22 C.F.R. §120.62.

Nice To Haves

• Experience with legal technology tools, including e-discovery platforms and legal research databases.
• Experience with Salesforce reporting and dashboards for data analysis.

Responsibilities

• Coordinate with suppliers to manage library subscriptions and memberships, ensure service continuity and timely renewals, and serve as the primary contact for related inquiries.
• Process and pay invoices using Ariba, STAR, NoPO, and P-Card systems; manage the Ariba ISC process, including requisitions, purchase orders, receipts, and discrepancy resolution.
• Maintain library expense reports and spreadsheets, track renewals and invoice due dates, and prepare subscription and expense status reports for leadership and budget planning.
• Manage subscription licenses and user access, monitor compliance with license limits, audit usage, identify cost-saving opportunities, and coordinate trials for new products.
• Work with suppliers to evaluate and secure subscription offerings, prepare executive presentations supporting subscription requests or cost savings, and help teams access library resources and training.
• Coordinate and schedule the L&GC Professional Development Series, prepare slide decks, host sessions, and conduct post-presentation surveys.
• Produce and distribute the L&GC Knowledge Management Newsletter; contribute proposals to improve efficiency and professional development; support training, development, and special projects.
• Collaborate with the Compliance Analytics and Effectiveness (CAE) team to develop additional resources.
• Support project planning, execution, and monitoring; help define scope, objectives, deliverables, timelines, and success metrics; maintain schedules, track progress, and escalate delays or risks.
• Assist with project tracking systems to identify bottlenecks and provide data for analytics; prepare communications and materials for external stakeholders and internal stakeholders, including leadership; coordinate communication plans and project presentations.
• Source and manage external training offerings, demonstrations, and trials; coordinate scheduling, logistics, and vendor and participant communications; maintain training records for compliance and reporting.
• Coordinate training and continuing legal education presentations with third-party vendors, outside counsel, and the internal CLE focal point; analyze feedback and work with stakeholders to improve learning opportunities.

Benefits

• Eligible employees may enroll in health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and programs providing paid and unpaid time away from work.
• Competitive base pay and variable compensation opportunities.
• Relocation assistance is not a negotiable benefit for this position.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level