Business Operations and Knowledge Management Analyst

Boeing • Denver, CO

1d • Hybrid

About The Position

The Boeing Company is seeking a Business Operations and Knowledge Management Analyst to join the Law Department within the Law and Global Compliance (L&GC) organization in Denver, CO. This hybrid position focuses on overseeing and optimizing business operations, managing library subscriptions, coordinating training and continuing education, and leading efficiency-improvement projects within L&GC. The role requires at least three days per week on site at one of the listed locations; on-site requirements may vary based on business needs and management discretion.

The analyst manages subscription and membership relationships, vendor communications, invoices, procurement processes, library expense tracking, licenses, audits, and reporting. The role also supports professional development programming, knowledge-management communications, project planning and tracking, legal administration and paralegal work design, and training logistics. It prepares executive-level presentations and communications for leadership and other stakeholders, and helps use feedback and analysis to improve programs and processes.

The successful candidate brings project management, organizational, time-management, communication, analytical, and problem-solving skills, along with familiarity with legal processes, compliance requirements, terminology, and legal administrative or paralegal procedures. Adaptability, attention to detail, confidentiality, and continuous learning are important. The position requires a U.S. Person to meet export control compliance requirements. The company will not sponsor employment visas. This is not a safety-sensitive position and does not require a security clearance.

Requirements

• Bachelor's degree or higher.
• At least 5 years of experience in a law firm or in-house counsel environment.
• At least 5 years of experience using Microsoft 365, including Teams and Planner, for team collaboration and project management.
• At least 5 years of experience with Microsoft SharePoint for content management, collaboration, and site administration.
• At least 5 years of experience driving projects and processes to completion, including planning, execution, multitasking, timeline management, progress tracking, and on-time delivery.
• Ability to streamline processes, implement improvements, and standardize workflows, particularly in a legal setting.
• Experience preparing and delivering executive-level presentations and talking points that communicate complex or ambiguous information clearly and effectively.
• Strong analytical and problem-solving skills, including identifying inefficiencies and developing solutions.
• Strong organizational and time-management skills, ability to prioritize and meet deadlines independently and collaboratively.
• Strong communication and presentation skills for conveying complex information to diverse audiences.
• High attention to detail and ability to maintain confidentiality when handling sensitive information.
• Adaptability in a fast-paced environment with changing priorities.
• Familiarity with legal processes, compliance requirements, terminology, and legal administrative or paralegal procedures.
• Commitment to continuous learning and staying current with industry trends and best practices.
• Must meet U.S. export control requirements as a U.S. Person.
• Must satisfy the Company's Conflict of Interest assessment process.

Nice To Haves

• Experience with legal technology tools, including e-discovery platforms and legal research databases.
• Experience with Salesforce reporting and dashboards for data analysis.

Responsibilities

• Coordinate with suppliers to manage library subscriptions and memberships, ensure service continuity and timely renewals, and act as the primary contact for subscription-related inquiries.
• Process and pay invoices using Ariba, STAR, NoPO, and P-Card systems.
• Manage the Ariba ISC process, including creating and tracking requisitions, purchase orders, and receipts, and resolving discrepancies.
• Create and monitor library expense reports and spreadsheets to track payments, renewals, and invoice due dates.
• Prepare expense and subscription status reports for leadership to support budget planning.
• Manage subscription licenses and user access, ensure compliance with license limits, audit usage, identify cost-saving opportunities, and coordinate product trials.
• Work with suppliers to evaluate and secure subscription offerings, and prepare executive presentations supporting subscription requests or cost-saving proposals.
• Provide cross-functional teams with access to library resources and assist with subscription questions and training.
• Coordinate and schedule the L&GC Professional Development Series, prepare slide decks, host sessions, and conduct post-presentation surveys.
• Produce and distribute the L&GC Knowledge Management Newsletter.
• Contribute proposals to expand efficiency and professional-development initiatives, support training and development, and assist with special projects.
• Collaborate with the Compliance Analytics and Effectiveness team to develop additional resources.
• Support project planning, execution, and monitoring, including defining scope, objectives, deliverables, timelines, and success metrics.
• Maintain project schedules, track progress, escalate delays or risks, and assist with project tracking systems and bottleneck identification.
• Prepare communications and materials for external stakeholders and internal stakeholders, including leadership; coordinate communication plans, presentations, rollouts, and updates.
• Source and manage external training offerings, demonstrations, and trials, including scheduling, logistics, and vendor and participant communications.
• Maintain training records for compliance and reporting; coordinate continuing legal education presentations with third-party vendors, outside counsel, and the internal CLE focal point.
• Analyze training feedback and collaborate with stakeholders to improve future learning opportunities.

Benefits

• Competitive base pay and variable compensation opportunities.
• Eligible employees may enroll in health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and programs providing paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level