Business Operations Analyst - IT Days ( M- F ,8a-5p) 40hrs/wks

University of Michigan Health-West•Wyoming, MI

About The Position

The Business Operations Analyst is a mid-level position responsible for complex operational and administrative tasks and plays a key role in managing business processes. The role involves data analysis, financial tracking, and coordination of business functions across departments. The analyst supports leadership, manages procurement and financial workflows, contributes to process improvement, and coordinates events and meetings. The position is scheduled for days, Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 hours per week, with no on-call duty or weekend work.

Requirements

High school diploma or GED and at least 5 years of experience in business operations, administration, or a related field; or an associate degree and at least 3 years of relevant experience; or a bachelor's degree and at least 2 years of relevant experience.
Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Visio, and in data management software.
Strong analytical and problem-solving skills.
Excellent organizational skills and the ability to handle multiple projects simultaneously.
Strong verbal and written communication skills.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Coordinate complex calendars and meetings for the leadership team.
Assist with high-level executive communication and reporting.
Create and maintain organized filing systems for confidential documentation.
Prepare and review presentations, reports, and internal confidential communications.
Track financial information, process invoices, and monitor procurement workflows.
Assist in budget planning and financial forecasting in coordination with the finance team.
Coordinate with vendors and external partners to manage contracts and service agreements.
Analyze and track operational performance data and suggest improvements.
Participate in process improvement initiatives to streamline workflows.
Assist in managing confidential IT operational data and activities.
Organize, schedule, and facilitate departmental events, meetings, and travel arrangements.
Ensure logistics and materials are prepared for presentations and conferences.
Prepare and distribute meeting agendas and minutes, and track action items.
Perform other duties as assigned, including maintaining current knowledge of department processes, protocols, and procedures; pursuing self-directed learning and continuing education; and participating in committees, task forces, and work groups as determined by management.