Business Operations Analyst - IT Days ( M- F ,8a-5p) 40hrs/wks

umhealthwest • Wyoming, MI

3d

About The Position

The Business Operations Analyst is a mid-level position responsible for complex tasks and for managing operational and administrative processes. The role involves data analysis, financial tracking, and coordinating business functions across departments. It supports IT operations through administrative coordination, financial and procurement management, operational analysis, process improvement, and event and meeting coordination. Other duties may be assigned, including maintaining current knowledge of department processes, protocols, and procedures; pursuing self-directed learning and continuing education; and participating in committees, task forces, and work groups as determined by management.

Requirements

• High school diploma or GED and at least 5 years of experience in business operations, administration, or a related field; or an associate degree and at least 3 years of relevant experience; or a bachelor's degree and at least 2 years of relevant experience.
• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Visio, and in data management software.
• Strong analytical and problem-solving skills.
• Excellent organizational skills and ability to handle multiple projects simultaneously.
• Strong verbal and written communication skills.

Nice To Haves

• Bachelor's degree.

Responsibilities

• Coordinate complex calendars and meetings for the leadership team.
• Assist with high-level executive communication and reporting.
• Create and maintain organized filing systems for confidential documentation.
• Prepare and review presentations, reports, and internal confidential communications.
• Track financial information, process invoices, and monitor procurement workflows.
• Assist in budget planning and financial forecasting in collaboration with the finance team.
• Coordinate with vendors and external partners to manage contracts and service agreements.
• Analyze and track operational performance data to suggest improvements.
• Participate in process improvement initiatives to streamline workflows.
• Assist in managing confidential IT operational data and activities.
• Organize, schedule, and facilitate departmental events, meetings, and travel arrangements.
• Ensure logistics and materials are prepared for presentations and conferences.
• Prepare and distribute meeting agendas and minutes, and track action items.
• Maintain current knowledge of department processes, protocols, and procedures.
• Pursue self-directed learning and continuing education opportunities.
• Participate in committees, task forces, and work groups as determined by management.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED