Business Operations Analyst

LarraStaff•Natick, MA

About The Position

The business operations team works on mission critical projects in three areas: Managing high priority strategic initiatives. From incubating entirely new business lines or teams to supporting existing functions on their most important projects, we align the business operations team to the areas of highest priority within our business. Analytics and decision support. Helping our functional leaders think through the most important decisions they're facing. Through analyzing data, talking to customers, and applying frameworks, you'll help make sure we have all the information required to make optimal decisions. Strategic planning. Helping to define our company strategy and ensure all teams are aligned in their focus. You'll work closely with the executive team to refine our strategy and help coordinate and execute on the initiatives required to deliver successful outcomes.

Requirements

3+ years experience in management consulting, investment banking, or technology
Strong analytical skills
Ability to use SQL or reporting tools to derive actionable insights from user behavior
Detail oriented
Strong passion for analytics and problem solving
Excited to work in a fast-paced environment
Comfortable with making decisions in ambiguity
Strong bias for action
Understanding of common metrics used in the internet industry
Understanding of business growth metrics such as retention, churn, CAC, CLTV, etc.