Business Operations Analyst
About The Position
About Blee At Blee we are replacing workflows that typically run on spreadsheets, email, etc with AI-first software that brings the whole org together to meet compliance requirements faster, more thoroughly, and with greater transparency. We currently have thousands of active users from dozens of enterprise-grade customers on pledged, or paid, long-term contracts. Our leadership group hails from the likes of Adobe, Chime, PayPal, AWS, Wachtell, Harvard Law, and Columbia Law. We have built the first platform that handles the unique challenges our customers face from front-to-back. We find the ideal people for Blee will not only be natural problem solvers but will also enjoy the thrill of discovering which problems our users need solving in the first place, most of whom have never used a product like Blee before. We have an office in downtown SF, one in NYC coming soon, and most of our team is split between the Bay Area and NYC. The Role This is an entry-level Business Operations Analyst role for a high-trajectory operator. You will function as the exec team's go-to person, helping the company move faster, stay aligned, and execute at a high level. Growth Trajectory This role is designed for someone who wants ownership from Day 1 and is excited about being forced to grow quickly by the nature of the role. Our hope is that you will become a thought partner and grow into an expanded role as the company scales.
Requirements
- Uncompromisingly detail-oriented – when you say something is done, it's actually done
- A builder by instinct – you've made your own AI tools, automations, or systems to solve problems
- Strong writer who can communicate clearly across formats (Slack, docs, video, email)
- Calm and effective when reactive work piles up; you know how to triage
- Intellectually curious and technically comfortable – you'll learn new tools fast
- Proactive and high-ownership; you don't wait to be told what to do
- Excited to grow quickly in a high-trust, high-autonomy environment
- Degree from a top-ranked university
- 1–3 years of experience in operations, business analytics, or a similar high-output role
- Based in NYC & willing to come into the office 3 days a week
Responsibilities
- Help triage and execute for operations team – help coordinate and manage incoming requests, handling what you can directly
- Own product quality – QA new features before release, document bugs, spot-check the live product, and help coordinate fixes
- Help manage customer communications – Draft and send announcements, release notes, and other customer-facing updates; triage support escalations as needed
- Track and synthesize product feedback – Maintain a system for logging customer requests and surface patterns to the product team
- Create explainer content – Record videos for customers, internal training, and sales enablement
- Help run our operational infrastructure – Notion, project management systems, and internal workflows
- Build and maintain analytics – Create dashboards and reporting for product usage, business metrics, and customer health; interpret and share insights
- Automate and scale – Identify repetitive work and build tools or automations (using AI, Zapier, scripts, etc.) to make the team faster
Benefits
- Competitive salary and equity package
- Fully paid medical, dental, and vision insurance
- Free access to OneMedical
- Short and long-term disability insurance
- Company-paid life insurance
- Company-sponsored 401k
- Unlimited PTO (with mandatory 15 days off)
- Financial support for work-adjacent learning opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
