Business Operations Analyst-Revenue Cycle
About The Position
The Business Operations Analyst-Revenue Cycle supports patient financial services (PFS) system-wide. The position serves as an internal liaison and resource to other departments, the IS&T systems coordinator, Billing System Analysts, and revenue cycle leadership for troubleshooting, problem resolution, and receivables analysis. The role assists with identifying, reviewing, researching, analyzing, and resolving workflow or system issues that negatively affect receivables. Work involves identifying systems, applying problem-solving techniques, interpreting information from multiple sources, researching issues, analyzing data, and using discretion and sound judgment in decision-making. External contacts include third-party and private insurance payers and application vendors. Internal contacts are primarily in Revenue Cycle and IS&T, and may also include Patient Access, Patient Care Teams, Clinical Directors, and Medical Records staff. The role partners with ILD to provide users with targeted and general training classes.
Requirements
- Minimum three years of relevant systems and analytical experience.
Nice To Haves
- High school diploma or GED equivalent preferred.
- AAHAM or HFMA certification preferred.
- Minimum one year of experience developing, implementing, operating, maintaining, or using EPIC information systems in hospital and/or clinic settings preferred.
Responsibilities
- Serve as an internal liaison and resource to departments, the IS&T systems coordinator, Billing System Analysts, and revenue cycle leadership.
- Support troubleshooting, problem resolution, and receivables analysis for patient financial services.
- Identify, review, research, analyze, and resolve workflow or system issues that negatively affect receivables.
- Interpret information from multiple sources, research problems, analyze data, and use discretion and judgment in decision-making.
- Partner with ILD to provide targeted and general training classes for users.
- Communicate with third-party and private insurance payers and application vendors.
Benefits
- Competitive tuition assistance
- Career development
- Generous paid time off
- Code Lavender
- Employee Assistance Programs
- Medical benefits
- Dental benefits
- Retirement benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
