Business Office Support, Clerk, Full Time

Hialeah Hospital•Hialeah, FL

49d

About The Position

The General Clerk provides clerical support to Business Office staff under the direction of the Vice President of Revenue Cycle or designee. Assigned tasks may include billing support, document imaging, phone coverage, and other clerical duties within the employee’s skill sets and abilities. Hialeah Hospital is a 378-bed acute care hospital that opened in 1951 and serves the Hialeah, Florida community. The hospital describes its commitment as providing compassionate, safe, high-quality care in the right place and at the right time.

Requirements

High school graduate or equivalent.

Nice To Haves

Previous clerical experience working in a healthcare environment is preferred.

Responsibilities

Print paper claims and medical records and submit them to payors via U.S. Mail, as needed.
Ensure all documentation required by insurance companies is attached to claims.
Document notes in the patient account system to track billed accounts.
Provide outside physicians with patient insurance information, as requested.
Work on special billing-related projects, as needed.
Pull Remittance Advice (RA) and Explanation of Benefits (EOB) documents to prepare claims for secondary billing.
Pull supporting documents for special projects and annual regulatory audits, as needed.
Open and separate department-related incoming mail.
Scan incoming correspondence to patient accounts, as needed.
Deliver original correspondence to the appropriate parties.
Answer incoming calls and assist callers when within the employee’s skill sets and abilities.
Assist Business Office team members with clerical functions, as requested.
Perform other assigned duties within the employee’s skill sets and abilities.