Business Office Specialist - Hyannis, MA
About The Position
The Hospice Business Office Specialist II supports hospice business office functions, including billing, collections, and administrative processes. The role ensures accurate documentation, timely reimbursement, and compliance with regulatory and company standards while collaborating with internal teams to support efficient revenue cycle operations. The position processes billing, collections, and reimbursement activities; maintains patient account information; communicates with internal teams, payors, and other stakeholders; and supports business office reporting, workflow management, and continuous improvement. The company describes an environment that offers clear direction, performance recognition, and development opportunities for other roles.
Requirements
- At least two years of experience in healthcare billing, collections, revenue cycle, or administrative support.
- At least one year of experience working with patient accounts, insurance verification, or reimbursement processes.
- At least one year of experience using Microsoft Office or similar systems for documentation and reporting.
- Solid organizational, analytical, and communication skills.
Nice To Haves
- Associate degree in business, healthcare administration, or a related field.
- At least one year of experience in hospice, home health, or healthcare revenue cycle operations.
- At least one year of experience with electronic medical records (EMR) or billing systems.
- Knowledge of Medicare, Medicaid, or commercial insurance billing processes.
Responsibilities
- Process billing, collections, and reimbursement activities accurately and in compliance with payor requirements.
- Review and maintain patient account information, resolve discrepancies, and support timely claim processing.
- Communicate with internal teams, payors, and stakeholders to address account issues and support revenue cycle activities.
- Maintain accurate documentation and records in accordance with company policies and regulatory standards.
- Support business office processes through reporting, workflow management, and continuous improvement initiatives.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
