Business Office Specialist

Infinx • ,

4d • Remote

About The Position

The Business Office Specialist supports hospital and clinic revenue cycle operations, including billing, claim submission, payment posting, denial management, appeals, and collections. The role resolves outstanding accounts, payment discrepancies, and complex credit balances to support accurate and timely reimbursement. The ideal candidate has experience with Medicare, Medicaid, commercial and other government payers (VA and Tricare), workers' compensation, billing and collections, self-pay collections, Cerner (Oracle), the Medicare DDE system, and FinThrive Clearinghouse. The position calls for a detail-oriented, proactive self-starter who collaborates effectively with clinical and financial teams to resolve issues affecting revenue.

The position is remote. Infinx describes itself as a fast-growing provider of technology solutions for healthcare revenue cycle challenges. The company emphasizes diversity and inclusion and states that it was certified as a Great Place to Work® in the U.S. and India in 2025.

Requirements

• High school diploma.
• Three or more years of experience in accounts receivable or revenue cycle management.
• Knowledge of hospital and clinic revenue cycle processes, including claim submission, payment posting, denial management, appeals, and collections.
• Knowledge of coding guidelines, applicable regulations, payer contracts, and reimbursement methodologies.
• Experience with Medicare billing and collections, the Medicare DDE system, self-pay collections, and complex credit balance resolution.
• Proficiency with Cerner (Oracle), Microsoft Excel, and Outlook.
• Strong communication, organizational, time management, interpersonal, and problem-solving skills.
• Ability to work independently and collaboratively with minimal supervision.
• Commitment to the company's core values of Team, Integrity, Growth, and Innovation.

Nice To Haves

• Experience using FinThrive Clearinghouse to resolve billing edits and submit secondary claims.

Responsibilities

• Support hospital and clinic revenue cycle processes, including claim submission for all payers, payment posting, denial management, appeals, and collections.
• Manage self-pay collections and resolve outstanding account balances.
• Perform accounts receivable follow-up to review, identify, and resolve discrepancies.
• Research and resolve complex credit balance scenarios.
• Use Cerner (Oracle) to review account information, document activity, and resolve billing and collection issues.
• Use FinThrive Clearinghouse to resolve billing edits and submit secondary claims.
• Review payer contracts and reimbursement methodologies to identify and resolve payment discrepancies.
• Apply knowledge of coding guidelines, regulations, and reimbursement methodologies to resolve account issues.
• Collaborate with clinical and financial teams to address issues affecting revenue.
• Analyze metrics and reports to identify opportunities to improve revenue cycle performance.
• Follow revenue cycle best practices and perform other duties as assigned.

Benefits

• Hourly wage based on experience.
• 401(k) Retirement Savings Plan with company match.
• Medical, dental, and vision coverage.
• Paid time off.
• Paid holidays.
• Pet insurance.
• Employee Assistance Program (EAP).
• Discounted services.
• Opportunities for professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED