Business Office Manager/Human Resources

StoneBridge Senior Living • Florissant, MO

9d

About The Position

The Business Office Manager provides support to communities and Human Resources Department functions. The role requires working knowledge of Human Resources, exceptional confidentiality, the ability to work calmly under pressure, and flexibility in an ever-changing environment with multiple deadlines. The position is located in Florissant, Missouri.

The manager supports an employee-oriented culture emphasizing quality, continuous improvement, and high performance, while fostering a kind and compassionate workplace. The role includes employee support and communication, HR administration, leave coordination, investigations, staffing assistance, and guidance on HR policies and procedures.

Requirements

• Previous experience in a clerical position, human resources, or an Office Manager role.
• Ability to make independent decisions.
• Ability to deal tactfully with personnel, residents, family members, visitors, and the public.
• Knowledge of administrative practices, procedures, and guidelines.
• Working knowledge of Human Resources.
• Exceptional confidentiality.
• Ability to work calmly under pressure and flexibly in an environment with multiple deadlines.
• Working knowledge of ADA, COBRA, HIPAA, FMLA, ADEA, and Title VII.
• Working knowledge of benefits by level and tier.

Responsibilities

• Support and foster an employee-oriented organizational culture emphasizing quality, continuous improvement, and high performance in a kind and compassionate manner.
• Assist with developing and implementing New Employee Orientation with community leader input and community ambassadors.
• Participate in and contribute to community and company committees and focus groups.
• Build relationships with employees through frequent interactions and offer assistance.
• Explain benefits options, conduct stay and exit interviews when appropriate, and assist with employee relationship issues.
• Encourage open communication among team members and invite ideas for more effective service.
• Maintain working knowledge of state and federal employment law and relevant regulations.
• Facilitate employee leaves of absence, including FMLA, medical, and personal leaves, across communities in coordination with community support staff.
• Assist with investigations into employee complaints, harassment allegations, ethics complaints, and EEOC complaints.
• Respond to unemployment claims and assist with workers’ compensation processes when necessary.
• Administer human resources plans and procedures for employees.
• Assist in developing and implementing employee policies and procedures and maintain updates to the Employee Handbook.
• Assist with staffing needs, including job fairs, college visits, community events, screening, and interviewing.
• Identify and assist with team change while encouraging positive buy-in and outcomes across communities.
• Provide guidance on and interpretation of HR policies and procedures.

Benefits

• Vacation, sick time, and paid time off options.
• Health benefits, including medical, dental, vision, life, and long-term disability.
• Competitive compensation.
• Bonus opportunities and employee recognition.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed