Business Office Manager/Human Resources

Stonebridge Florissant • Florissant, MO

9d • Onsite

About The Position

The Business Office Manager provides support to StoneBridge Senior Living communities and Human Resources functions. The role calls for working knowledge of Human Resources, exceptional confidentiality, composure under pressure, and flexibility in an environment with changing priorities and multiple deadlines. The position is located in Florissant, Missouri.

The role supports an employee-oriented culture focused on quality, continuous improvement, high performance, and compassionate care. It builds relationships with employees, supports communication and employee development, and provides guidance on HR policies and procedures. The position also administers HR plans and procedures and assists with employee matters, staffing, benefits, leave administration, and policy updates.

Requirements

• Previous experience in a clerical position, Human Resources, or an Office Manager role.
• Ability to make independent decisions.
• Ability to deal tactfully with personnel, residents, family members, visitors, and the public.
• Knowledge of administrative practices, procedures, and guidelines.
• Working knowledge of Human Resources and employment law.
• Exceptional confidentiality, ability to work calmly under pressure, and flexibility in an environment with multiple deadlines.
• Working knowledge of ADA, COBRA, HIPAA, FMLA, ADEA, and Title VII.
• Working knowledge of benefits by level or tier.

Responsibilities

• Support and foster an employee-oriented culture emphasizing quality, continuous improvement, and high performance in a kind and compassionate manner.
• Assist with developing and implementing New Employee Orientation, incorporating community leader input and partnering with community ambassadors.
• Participate in and contribute to community and company committees and focus groups.
• Build relationships with employees through frequent interactions and offer assistance.
• Explain benefits options, conduct stay and exit interviews when appropriate, and assist with employee relationship issues.
• Encourage open communication and ideas for improving team service.
• Maintain working knowledge of state and federal employment law and applicable HR requirements.
• Facilitate FMLA, medical, and personal leaves of absence for employees across communities, working with community support staff.
• Assist with investigations into employee complaints, harassment allegations, ethics complaints, and EEOC complaints.
• Respond to unemployment claims and assist with workers’ compensation processes when necessary.
• Administer HR plans and procedures for employees.
• Assist in developing and implementing employee policies and procedures and maintain updates to the Employee Handbook.
• Assist with staffing needs, including job fairs, college visits, community events, screening, and interviewing.
• Identify and assist with organizational change, supporting positive buy-in and outcomes across communities.
• Provide guidance on and interpretation of HR policies and procedures.

Benefits

• Vacation, sick time, and paid time off
• Health benefits, including medical, dental, vision, life, and long-term disability
• Competitive compensation
• Bonus opportunities and recognition
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed