Business Office / Human Resources Coordinator

Garbry Ridge•Piqua, OH

23h•$17 - $35

About The Position

Business Office / Human Resources Coordinator leads the community's human resources and business office functions by providing support and direction to employees, residents, families, and community leadership. Responsible for the timely and accurate administration of payroll, benefits, employee relations, recruitment, leave management, billing, collections, resident accounts, and other business office operations.

Requirements

Minimum of two years of experience in human resources, payroll, business office, billing, accounting, or a related role required.
Must possess strong organizational, communication, customer service, and computer skills.

Nice To Haves

Associate degree in Human Resources, Business Administration, Accounting, or a related field preferred.
Experience in senior living, healthcare, or long-term care preferred.
Experience with payroll, benefits administration, accounts receivable, and resident billing preferred.
Compassionate, team players, social, trustworthy and service-minded.
Self-motivated, dependable, ethical, and ready to jump in and provide outstanding care and customer service to our residents.

Responsibilities

Must follow HCF Policies and Procedures.
Serve as the primary business office and human resources resource for the community.
Responsible for the bi-weekly processing of payroll and related payroll audits.
Accurately complete and audit benefit enrollments, employment documentation, personnel files, and other required records.
Manage Workers’ Compensation and Unemployment Compensation claims.
Coordinate FMLA administration and other leave of absence processes.
Build and maintain positive employee relations and assist the Administrator in addressing employee concerns and performance issues.
Coordinate and participate in new hire orientation and onboarding.
Responsible for criminal background checks, pre-employment drug screening, and all associated pre-employment requirements in compliance with state and federal regulations.
Responsible for the creation and maintenance of resident financial accounts.
Responsible for billing, collections, and accounts receivable in a timely and accurate manner.
Collect resident private pay charges and other resident financial obligations in accordance with HCF policy.
Maintain resident trust accounts and resident census information, as applicable.
Work with residents, families, and third-party payers in a professional manner.
Maintain knowledge of Medicare, Medicaid, private pay, and third-party insurance billing as applicable to the community.
Assist residents and families with financial documentation and payment-related inquiries.
Coordinate with applicable agencies and third parties to support resident eligibility and financial processing.
Make bank deposits and maintain business office financial records in accordance with company policy.
Assist with admissions, move-ins, and resident transitions as needed.
Participate in the QAPI process.
Perform other duties as assigned.