Business Office Director

Oak Park by Cogir • Roseburg, OR

8d

About The Position

The Business Office Director manages the community’s business office and coordinates and oversees human resources, payroll, billing, and operational processes. This role serves as the primary contact for residents, families, and staff regarding resident billing and human resources questions. The director also oversees front desk staff and works with the Executive Director to keep the community within budget.

Requirements

• High school diploma required; an associate degree or higher is preferred.
• At least 3–5 years of experience in business office management, finance, human resources, or accounting.
• Knowledge of various computer systems and CRM software, and proficiency in Microsoft Office Suite.
• Working knowledge of federal and state employment laws.
• Working knowledge of general accounting, billing, collections, and expense management.
• Outstanding written and verbal communication skills and a passion for serving seniors.
• High degree of accuracy, effective time-management skills, and ability to work independently.
• Professional ethics and high integrity.
• Ability to work evenings and/or weekends when needed and participate in the manager-on-duty rotation.

Nice To Haves

• An associate degree or higher.
• Previous experience in independent living, assisted living, memory care, or senior living.

Responsibilities

• Produce and manage accounts receivable and assist with month-end closing procedures.
• Manage resident contracts, including execution and renewals.
• Coordinate new resident orientation and move-ins.
• Manage resident and employee files and ensure required regulatory guidelines, forms, and documentation are maintained.
• Conduct new-hire orientation for staff.
• Serve as the community’s human resources contact.
• Produce and manage community payroll.
• Work with the Executive Director to ensure the community is within budget.
• Oversee front desk staff, including recruiting, training, supervision, and staff development.
• Serve as a primary contact for residents, families, and staff regarding resident billing and human resources questions.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) with company match
• Paid vacation
• Paid holidays
• Paid sick leave
• Employee Assistance Program
• Employee referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED