Business Office Assistant

CHSGa•Waycross, GA

About The Position

Waycross Health & Rehab is seeking a full-time Business Office Assistant to support human resources and business office operations. The role handles employment processing, recruiting and onboarding support, personnel records, leave and workers’ compensation paperwork, associate inquiries, retention activities, and general HR duties under the guidance and supervision of the Director of Human Resources. The position requires careful handling of confidential information, compliance with applicable requirements, and coordination with center leadership and other organizational teams.

Requirements

Bachelor’s degree in Human Resources, Healthcare Administration, or a related field preferred; alternatively, an associate degree and three years of HR-related experience, or a high school diploma or equivalent and five years of HR-related experience.
Clear and effective written and verbal communication skills.
Ability to maintain strict confidentiality.
Professional appearance and adherence to HR and SNS Guidelines for Centers.
Interpersonal skills to build rapport, manage relationships, and handle sensitive situations with empathy and professionalism.
Dependable attendance and performance; arrange backup coverage in advance for PTO or other absences, with Director of HR approval.
Strong organizational skills to manage paperwork, records, HR tasks, and deadlines.
Time-management skills and ability to prioritize tasks and meet deadlines.
Adaptability to changing priorities, technologies, and business needs.
Knowledge of HRIS systems, preferably Workday, with hands-on experience across functions such as recruiting, core HRIS/HCMS, and time and attendance.
Familiarity with HR technologies and software used for recruitment, onboarding, and other HR functions.
Effective Microsoft Office skills, particularly Excel for data analysis and reporting; proficiency with Outlook, Excel, and Word.
Knowledge of relevant employment laws and regulations.
Recruitment and onboarding skills, including candidate sourcing, application and resume review, screening, and coordination with hiring managers and recruiting and onboarding teams.
Employee-relations skills, including addressing employee concerns and performance management professionally and referring issues to the Director of HR as needed.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or associates.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
Ability to apply common sense to written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.

Nice To Haves

Bachelor’s degree in Human Resources, Healthcare Administration, or a related field.
Workday HRIS experience across recruiting, core HRIS/HCMS, and time and attendance.

Responsibilities

Process new hires, status changes, and terminations within defined timeframes.
Complete I-9 processing, pre-employment background checks, drug testing, and reference checks.
Create job requisitions and source and review applications.
Verify medical licenses and certifications as needed.
Process associate absence and leave paperwork.
File workers’ compensation claims and coordinate with the Leave of Absence Coordinator when time off is needed.
Attend morning meetings.
Assist center leadership, with guidance from the Director of HR, in interpreting labor regulations, HR guidelines, and employment forms.
Create, maintain, and periodically audit personnel files for legal compliance, correcting missing or incomplete items promptly.
Maintain the GCHEXs roster.
Facilitate location general and HR orientation and onboarding for new associates in coordination with Recruiting, the Onboarding Champion Program Administrator, IT, and hiring managers.
Report worked time and business expenses in accordance with organizational guidelines.
Communicate to facilitate prompt approvals on personnel actions and maintain associate files accurately and confidentially.
Respond to associate inquiries regarding time records, benefits, and pay.
Schedule and facilitate Retention Committee meetings, track progress toward turnover and retention goals, and assist with achieving those goals.
Screen candidates as needed, attend local job fairs when available, and market the center in the local community.
Review the HR Daily Checklist, including Workday reports.
Support the Director of HR with general HR duties and meetings, including performance coaching, associate investigations, and other HR-related meetings.
Notify the Director of HR of proposed terminations, obtain authorization to proceed, and prepare termination documents in advance.
Attend termination meetings for non-supervisory workers as a witness and countersign documents as needed.
Collect company property, track its return to appropriate parties, and maintain a record of items.
Run and issue Workday Learning reports.
Promote the System’s image and reputation through servant leadership and direct, open communication.
Contribute to committees, workgroups, project management, and other collaborative efforts.
Perform other duties as necessary to support the success of the System.
Ensure the Director of HR attends supervisory personnel terminations, in person or via Zoom.