Business Office Assistant

CHSGa•Newnan, GA

4d•Onsite

About The Position

The Business Office Assistant supports overall Human Resources activities at Newnan Health & Rehab in accordance with applicable federal, state, and local regulations and organizational procedures. The role works under the guidance and oversight of the Director of Human Resources, assisting center leadership and associates with HR processes, records, recruiting, onboarding, employee relations, and compliance. The position processes personnel changes and employment documentation, maintains confidential and compliant associate files, supports orientation and onboarding, and responds to associate questions about time records, benefits, and pay. It also assists with retention efforts, recruiting, HR reporting, and a range of general HR duties. The assistant promotes the organization’s image through servant leadership, clear communication, and collaboration.

Requirements

Bachelor’s degree in Human Resources, Healthcare Administration, or a related field; or an associate’s degree and three years of HR-related experience; or a high school diploma or equivalent and five years of HR-related experience.
Clear and effective written and verbal communication.
Ability to maintain strict confidentiality.
Professional grooming and attire consistent with HR and SNS Guidelines for Centers.
Interpersonal skills to build rapport, manage relationships, and navigate sensitive situations with empathy and professionalism.
Dependable attendance and performance; ability to arrange backup coverage in advance and obtain Director of HR approval for PTO or other absences.
Organizational skills to manage paperwork, records, tasks, and deadlines.
Time-management skills to prioritize work and meet deadlines.
Adaptability to changing priorities, technologies, and business needs.
Knowledge of HRIS systems, preferably Workday, with hands-on experience across functions such as recruiting, core HRIS/HCMS, and time and attendance.
Familiarity with HR technologies and software used for recruitment, onboarding, and other HR functions.
Effective Microsoft Office skills, particularly Excel for data analysis and reporting.
Knowledge of relevant employment laws and regulations.
Recruiting and onboarding skills, including candidate sourcing, application and resume review, screening, and coordination with hiring managers, the Onboarding Champion Program Manager, and Recruiting.
Employee-relations skills, including addressing employee concerns and performance-management matters professionally and escalating issues to the Director of HR for guidance as needed.

Nice To Haves

Bachelor’s degree in Human Resources, Healthcare Administration, or a related field.
Workday experience.

Responsibilities

Process new hires, status changes, and terminations within defined timeframes.
Complete I-9 processing, pre-employment background checks, drug testing, and reference checks.
Create job requisitions and source and review applications.
Verify medical licenses and certifications as needed.
Process associate absence and leave paperwork.
File workers’ compensation claims and coordinate with the Leave of Absence Coordinator when time off is needed.
Attend morning meetings.
Assist center leadership, with guidance from the Director of HR, in interpreting labor regulations, HR guidelines, and employment forms.
Create, maintain, and periodically audit personnel files for compliance, correcting missing or incomplete items.
Maintain the GCHEXs roster.
Facilitate location general and HR orientation and onboarding for new associates, coordinating with Recruiting, the Onboarding Champion Program Administrator, IT, and hiring managers.
Report worked time and business expenses in accordance with organizational guidelines.
Communicate as needed to facilitate prompt approvals of personnel actions.
Maintain associate files accurately and confidentially under the Director of HR’s guidance and oversight.
Answer associate inquiries about time records, benefits, and pay.
Schedule and facilitate Retention Committee meetings and track progress toward turnover and retention goals.
Assist with achieving turnover and retention goals.
Screen candidates as needed and attend local job fairs when available.
Market the center in the local community.
Review the HR Daily Checklist, including Workday reports.
Support the Director of HR in general HR duties, including taking notes or providing support during performance coaching, associate investigations, and other HR-related meetings.
Notify the Director of HR of proposed terminations, obtain authorization to proceed, and prepare termination documents in advance.
Attend termination meetings for nonsupervisory workers as a witness and countersign documents as needed.
Collect company property, including badges, building keys, laptops, and tablets; track and return items to the appropriate parties and maintain a record.
Run and issue Workday Learning reports.
Promote the System’s image and reputation through servant leadership and direct, open communication.
Contribute to committees, workgroups, project management, and other collaborative efforts.
Perform other duties as needed to support the success of the System.
Coordinate with the Director of Human Resources, who attends terminations of supervisory personnel in person or via Zoom.