Business Manager
About The Position
The Business Manager is responsible for executing closing and ownership transfer documents while offering Finance, Extended Service Products and Insurance to ensure the profitability of the operation. This role involves analyzing customer credit and financial profiles, securing optimal loan approval terms, and maintaining effective communication with customers and internal departments throughout the deal process. The Business Manager also plays a key role in training and developing knowledge in lender programs and extended service products, ensuring compliance with local regulations, and providing exceptional customer service.
Requirements
- Proficiency in Microsoft Office products
- Strong mathematical and finance skills
- Knowledge of financial, accounting and credit compliance requirements
- Excellent verbal and written communication skills
- Advanced negotiation and closing skills to increase margins and profitability
- High attention to detail with excellent organizational and time-management skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Supervisory and management experience
- Provide exceptional customer service by addressing customer questions, concerns, and special requests related to the financing and insurance process.
Nice To Haves
- Previous experience in Sales and Finance, in a related industry, is beneficial but not required.
- Fluent in Spanish preferred
Responsibilities
- Ensures all deal paperwork is properly prepared and executed based on unit type, funding is secured, ownership transfers completed and files digitally uploaded in a timely manner.
- Execute closing with customer while presenting any/all available Extended Service Products for maximum term via a Menu Presentation. Must diligently overcome objections in order to secure the sale of products.
- Analyze customer’s credit and financial profile in order to secure optimal loan approval terms.
- Maintains effective communication with customer throughout deal process while ensuring customer satisfaction and deal profitability.
- Maintains constant communication and scheduling with Sales and Service Department while managing accurate closing dates.
- Continues to train and develop knowledge and sales proficiency in Lender Programs and Extended Service Products.
- Ensure adherence to local store’s compliance requirements relating to tax laws, sensitive data and documents, and vessel ownership transfers.
- Provide exceptional customer service by addressing customer questions, concerns, and special requests related to the financing and insurance process.
- Other duties as required
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
