Business Manager - CLUB CM

Capital One • McLean, VA

12h • $149,800 - $188,100

About The Position

The Business Manager will drive strategy and analysis for Capital One’s CLUB co-branded Bass Pro Shops and Cabela’s credit card program. The role analyzes portfolio trends and partners with internal and external stakeholders to improve program performance and customer experience. It also leads planning, implementation, and monitoring of strategic initiatives.

The position develops business strategies for growth, profitability, and competitive success amid changing consumer and regulatory demands. It may manage and develop one to two analysts, while coaching and mentoring associates. The role contributes to product and pricing strategies, product-level modeling and analytics, direct-to-consumer marketing, customer experience design, credit risk improvement, and the execution of product strategies and business requirements. It oversees multiple projects and programs and works across functions including IT, Sales, Operations, and Finance.

The role requires strong analytical decision-making, quantitative skills, business judgment, leadership, communication, and results orientation, as well as the ability to work effectively in a fast-paced, dynamic environment. Capital One will consider sponsoring a new qualified applicant for employment authorization. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. Capital One offers a comprehensive benefits package; eligibility varies by employment status and management level.

Requirements

• At least 3 years of professional experience performing analysis.
• Currently has, or is in the process of obtaining by the scheduled start date, a bachelor's degree in a quantitative field or a master's degree in a quantitative field or an MBA with a quantitative concentration.
• Demonstrated decision-making and problem-solving based on analytics, with strong quantitative orientation.
• Strong business judgment, leadership, and integrity.
• Ability to build and leverage a high-performing team and business partnerships across the enterprise.
• Strong written and oral communication, strategic influencing, interpersonal, and negotiation skills.
• Results orientation and ability to execute in an uncertain and fluid environment.
• Track record of thriving in a fast-paced, entrepreneurial, and dynamic environment.

Nice To Haves

• Master’s degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
• 5+ years of experience in analysis.
• 2+ years of experience in financial services.
• 1+ year of experience in consulting.
• 2+ years of experience in people management.
• Previous consulting experience.

Responsibilities

• Develop business strategies to drive growth, profitability, and competitive success amid changing consumer and regulatory demands.
• Potentially manage and develop one to two analysts; coach and mentor associates to support talent development and retention.
• Develop and implement product and pricing strategies for lending products, and lead product-level modeling and analytics.
• Lead direct-to-consumer marketing efforts for select products and establish strategic intent for products distributed through retail channels.
• Develop targeted insights to inform new customer experiences, technology, concepts, and go-to-market strategies.
• Improve credit performance by linking future consumer credit trends to historical behavior, creating risk models, and testing hypotheses through monitoring and analysis.
• Manage and sequence delivery of business intent, develop business requirements, and execute product strategy.
• Oversee multiple projects and programs concurrently.
• Partner with colleagues across IT, Sales, Operations, Finance, and other functions to improve quality, volume, service, and profitability.
• Make decisions and solve problems using analytics; bring a strong quantitative orientation to marketing and credit risk management.
• Drive critical decisions, hold business partners accountable, foster innovation, and deliver results.
• Communicate and influence effectively, including driving agreement through interpersonal and negotiation skills.
• Pursue short- and long-term goals and execute an agenda in an uncertain and changing environment.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager