BDM US IT Staffing

Sapsol Technologies Inc
•Remote

About The Position

We are seeking a high-performing Business Manager – North America to drive business growth, manage client relationships, and expand the company’s footprint within North American accounts, particularly clients seeking IT Services and SAP Solutions. The role is part-time and remote from India, with work scheduled during North American business hours (night shift in IST). The ideal candidate has a record of managing US and Canadian clients, closing deals in the IT/SAP domain, and driving revenue growth. The Business Manager builds and expands relationships with enterprise and mid-market IT and SAP clients; serves as a primary contact during US business hours; identifies new business and account-growth opportunities; and leads sales pitches, proposal development, negotiations, and SOW execution. The role also aligns SAP and IT service delivery by coordinating offshore technical teams in India with North American client leaders, while managing the sales pipeline, account roadmaps, and revenue metrics.

Requirements

  • At least 6 years of experience in business development, account management, or business management within the IT Services industry.
  • Direct experience working with North American enterprise clients.
  • Experience selling or managing SAP solutions or services and general IT or software consulting services.
  • Exceptional verbal and written English communication skills and business acumen suited to North American corporate culture.
  • Ability to engage C-level executives, directors, and technical stakeholders.
  • Willingness and ability to regularly work US night shifts, such as 6:00 PM to 11:00 PM IST or a similar part-time night window.
  • Fully equipped remote work setup, including high-speed internet, power backup, and a quiet workspace.

Nice To Haves

  • Pre-existing network of IT or SAP client contacts in the North American market.
  • Prior experience with hybrid onsite-offshore engagement models.
  • Familiarity with sales CRMs such as Salesforce or HubSpot and proposal tools.

Responsibilities

  • Build, maintain, and expand relationships with enterprise and mid-market IT and SAP clients across North America.
  • Serve as the primary point of contact during US business hours, resolve client queries, track engagement deliverables, and support client satisfaction.
  • Identify upsell, cross-sell, new project, and prospective-client opportunities.
  • Lead sales pitches, develop RFP and RFI proposals, negotiate contracts, and execute SOWs for IT and SAP services.
  • Use knowledge of SAP modules and IT service models to communicate with CIOs, IT Directors, and Program Managers.
  • Coordinate offshore technical teams in India with client-side leaders in North America to align delivery.
  • Manage and report on the sales pipeline, account roadmaps, and key revenue metrics.
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