Business Manager (36817)

RR LivingSouthaven, MS
Onsite

About The Position

At RR Living, the Business Manager is a key part of the team, embodying the company's mantra of 'love what you do, love where you live, love the success and return we provide.' This role is primarily responsible for rent collection processes and managing community delinquency. Additionally, the Business Manager assists the Community Manager in directing and coordinating on-site personnel, organizing financial, administrative, and leasing operations, maintaining the property, and fostering excellent resident relations. The company values individualism, collaboration, inclusion, honesty, integrity, and an unwavering commitment to excellence, striving to create unparalleled living experiences for residents and opportunities for associates.

Requirements

  • Position requires a minimum of 1-2 years of experience as an on-site Assistant Manager.
  • Ability to work the first weekend of the month to assist with Rent Collection and additional weekends and evenings as needed
  • Great attention to detail
  • In depth knowledge reading and interpreting ledgers
  • Onesite experience is preferred
  • Strong experience in resident retention and customer service
  • Competence in Microsoft Suite and Property Management Software strongly preferred.
  • Participate in training to comply with new or existing Fair Housing laws.
  • Present self in a neat, clean, and professional manner at all times
  • Comply with expectations as demonstrated in the Employee Handbook.

Nice To Haves

  • Onesite experience is preferred
  • Competence in Microsoft Suite and Property Management Software strongly preferred.

Responsibilities

  • Assists with the management of Community Peronelle, Vendors and Contracts
  • Provide a positive and genuine experience to all current and future residents
  • Assists in the facilitation of monthly operations: compiling reports, monitors and head’s up rent collection efforts, make bank deposits, assists with eviction proceedings, reviews daily invoices and process as outlined by Manager.
  • Use high level communication skills when dealing with current and future resident
  • Prioritizes tour path and ensures curb appeal is up to par on property – Communicate any feedback to Maintenance team and Community Manager
  • Ensures Ledgers are complete and correct
  • Rent Collection process through evictions
  • Assists with inputting new applicants and the screening process, inputs new leases and renewals daily
  • Delinquency – follow up to make sure any unpaid balances are brought to $0
  • Handles all resident issues and is able to convey information to Community Manager and Leadership Team.
  • Strong ability to mediate and assess current and future resident feedback
  • Assists with resident retention activities
  • Scheduling and following up with progress of maintenance work orders and future move ins.
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