Business Manager

CONAM Management Corporation•Santa Ana, CA

33d•$22 - $24•Onsite

About The Position

CONAM Management is seeking a Business Manager (Assistant Community Manager) to support day-to-day operations at Metro East Senior Park, an affordable apartment community in Santa Ana, California. The role combines on-site accounting and leasing responsibilities and serves as the person in charge when the Community Manager is absent. This is a full-time position with full benefits and a pay range of $22.00–$24.00. The Business Manager manages community financial operations, supports asset management and budgeting, oversees leasing and resident file compliance, and helps maintain occupancy. The position also handles resident relations and office tasks, supports resident events, and helps enforce community policies in compliance with fair housing laws and affordable housing guidelines.

Requirements

1–2 years of experience in affordable housing or apartment property management.
Strong understanding of day-to-day multifamily apartment community operations, including leasing, financial reporting, and resident services.
Ability to provide exceptional customer service and multitask in a fast-paced environment.
Excellent verbal and written communication skills and ability to interact professionally with residents, vendors, and team members.
Proficiency in Microsoft Word, Excel, and Outlook.
Physical ability to lift and carry items weighing up to 25 pounds.

Nice To Haves

Experience with Yardi and/or MRI.

Responsibilities

Manage the apartment community’s financial operations, including accounts payable, accounts receivable, and rent payment processing.
Support the Community Manager with asset management, budget implementation, financial reports, and cost control measures.
Oversee leasing for available apartments, from initial inquiries through move-ins.
Maintain accurate resident files in accordance with company policies and affordable housing regulations.
Engage prospective residents, conduct apartment tours, process applications, and manage wait lists to support maximum occupancy.
Address resident concerns, provide customer service, and foster a positive living environment.
Document leased apartments and maintain accurate move-in and move-out records.
Work with the Community Manager to enforce community policies and ensure compliance with fair housing laws and affordable housing guidelines.
Perform general office tasks, including scheduling, answering resident inquiries, and managing resident communications.
Help organize resident events and build community relationships.
Act as the person in charge when the Community Manager is absent.
Perform other duties as assigned.