Business Intelligence Lead / Program Manager

Hewlett Packard Enterprise • Aguadilla, PR

10d • Onsite

About The Position

The Business Intelligence Lead / Program Manager is responsible for planning, scheduling, and coordinating demand and supply management, business processes, and the manufacturing or delivery of products, raw components, and services in accordance with company policy and country regulatory requirements. The role partners with stakeholders to improve business processes, manage costs, integrate businesses, and respond to changes in the business and regulatory environment.

The position leads cross-functional teams in creating and implementing plans that support business strategies. It helps develop and validate demand signals, identify supply constraints, and define executable plans aligned with financial and market-share goals. Its scope includes lifecycle planning; order management, allocation, and ATP/commit processes; business attainment tracking; logistics coordination; and inventory analysis, optimization, and velocity. The role also develops and manages business metrics, takes projects or programs through execution end to end, and works with senior leadership to provide business intelligence and coordinate activities as a chief of staff.

The role leads complex supply-chain processes and planning teams, identifies improvement opportunities, independently executes demand-and-supply matching, manages a regulatory trade-compliance program, and mentors junior staff. The position is designated onsite, with the expectation of primarily working from an HPE office.

Requirements

• First-level university degree or equivalent experience.
• Typically 6–10 years of experience in a supply-chain function.
• Experience in more than one supply-chain function.
• Broker’s license and/or 6–10 years of experience in a customs/global trade function.
• Excellent understanding of supply-chain processes, including plan, source, make, and deliver.
• Ability to identify analytical tools, models, and methods for making key business decisions.
• Excellent communication and influencing skills; mastery of English and the local language.
• Excellent internal and external relationship-management skills.
• Extensive ability to analyze business problems using advanced Microsoft Office skills, including Excel and PowerPoint, statistical analysis, and financial modeling.
• Very strong project-management skills and ability to manage cross-functional teams in multiple geographies.
• Strong business acumen and technical knowledge within the area of responsibility.
• Very strong understanding of the company’s overall supply-chain strategy.
• Excellent understanding of Material Requirements Planning (MRP), ATP, and master scheduling.
• Excellent understanding of national and international trade requirements and how to align customs/trade functions with business objectives.
• Thorough knowledge of inventory modeling and analysis.
• Strong leadership skills, including team building and conflict resolution and management.
• Excellent understanding of developing and managing a trade-compliance program.

Nice To Haves

• Advanced university degree preferred.

Responsibilities

• Lead complex supply-chain processes, including inventory analysis and planning, demand planning, import/export operations, and sales and operations planning (SOP).
• Identify process-improvement opportunities, develop recommendations, and provide management with insight.
• Execute complex demand-and-supply matching activities, connect planning to execution, and identify issues and their impacts.
• Work cross-functionally to prioritize backlog.
• Partner with global business units and supply bases to generate and deliver demand signals.
• Lead regional and global cross-functional planning teams to maintain and enhance business processes.
• Define and review performance metrics regularly, identifying opportunities and actions for improvement.
• Contribute creative insights and recommendations to priority projects.
• Communicate requirements and guidelines to regional and global business-unit planning teams.
• Mentor junior-level staff and establish guidelines for mentorship programs.
• Lead and manage a Regulatory Trade Compliance program.
• Plan, schedule, and coordinate demand/supply management and related business processes.
• Partner with stakeholders to improve processes, manage costs, integrate new and existing businesses, and adapt to business and regulatory changes.
• Create and implement cross-functional plans that enable business strategies; participate in developing and validating demand signals and defining executable plans.
• Manage lifecycle planning, order management, allocation, ATP/commit processes, business attainment tracking, logistics, and inventory management.
• Develop, track, and manage business metrics, potentially including customer availability, service levels, on-time delivery, supplier response times, supply-chain costs, and inventory.
• Own projects or programs and execute them end to end; provide business intelligence and coordinate activities with senior leadership as chief of staff.

Benefits

• Comprehensive benefits supporting physical, financial, and emotional wellbeing for team members and their loved ones.
• Career-development programs to help employees pursue career goals, develop expertise, or apply skills in another division.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior