About The Position

The Business Intelligence & Integrated Services Manager leads the Business Intelligence & Integrated Services team and champions data-driven decision-making across the organization. The role translates business needs into technical solutions and priorities, works with internal and external customers, and coordinates with corporate and customer BI, Microsoft 365, and Power Platform teams. The manager oversees business intelligence and related data solutions, manages projects and customer commitments, and identifies ways to improve business processes through automation, analytics, data, AI, and emerging technologies. The role also supports budgeting, licensing, technology roadmaps, and vendor management, including Smartsheet licensing, renewals, contract negotiations, and vendor relationships. This position supports NASA’s JETSII contract. The work is generally performed in an office environment, although tasks may involve indoor or outdoor work. Regular attendance is critical, and the employee may need to work outside the normal schedule or adjust their schedule to meet peak periods and surge requirements. The position requires professional behavior, teamwork, and appropriate grooming and dress. U.S. citizenship or permanent residency may be required, and the employee must be able to complete a U.S. government background investigation.

Requirements

  • Typically requires a bachelor’s degree or equivalent certification in a related area.
  • Normally requires 15 years of experience in the field or a related area.
  • Experience leading technical teams, projects, or BI/data initiatives.
  • Strong leadership, communication, customer service, and organizational skills, with the ability to engage technical teams, business users, and leadership effectively.
  • Experience working with customers and stakeholders to define needs and resolve issues.
  • Familiarity with business intelligence concepts, including reporting, dashboards, data integration, and process automation.
  • Experience managing multiple concurrent initiatives, including resource planning, prioritization, stakeholder alignment, and delivery oversight.
  • Understanding of AI and emerging technologies and their application to business improvement.
  • Ability to complete a U.S. government background investigation.
  • Proof of U.S. citizenship or U.S. permanent residency may be required.

Nice To Haves

  • Experience supporting financial, operational, or program management reporting.
  • Hands-on experience with Microsoft’s Power Platform.
  • Experience collaborating with data science, data engineering, or analytics teams.
  • Familiarity with data governance principles and practices.
  • Familiarity with Dataverse, SQL, APIs, and data warehouse concepts.
  • Experience evaluating AI use cases involving enterprise data.
  • Experience working in regulated, cybersecurity-focused, or governed environments.

Responsibilities

  • Champion a culture of data-driven decision-making across the organization.
  • Lead, manage, and coach the Business Intelligence & Integrated Services team, including setting priorities, managing workloads, and supporting employee development and performance.
  • Meet with internal and external customers to identify opportunities, understand needs, set expectations, and resolve concerns.
  • Translate business needs into practical technical solutions and priorities while coordinating with corporate and customer BI, Microsoft 365, and Power Platform teams.
  • Manage projects, schedules, risks, customer commitments, and competing priorities.
  • Oversee Power BI, Power Apps, Power Automate, Smartsheet, and related data solutions while maintaining sufficient technical expertise to guide the team and support solution delivery.
  • Identify opportunities to improve business processes through automation, analytics, data, AI, and emerging technologies, promoting responsible use of corporate data.
  • Partner with data, security, and governance teams to evaluate AI opportunities and stay current on Power Platform, Microsoft 365, BI, analytics, and AI capabilities.
  • Support budgeting, licensing, technology roadmaps, and vendor management, including Smartsheet licensing, renewals, contract negotiations, and relationship management.
  • Maintain regular attendance and adjust schedules as needed to meet peak periods and surge requirements.
  • Promote productivity, teamwork, and cooperation through professional behavior.

Benefits

  • Excellent personal and professional career growth.
  • A 9/80 work schedule (every other Friday off), when applicable.
  • Onsite cafeteria offering breakfast and lunch.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Retirement benefits, including 401(k) matching.
  • Educational reimbursement.
  • Parental leave.
  • Employee stock purchase plan.
  • Tax-saving options.
  • Disability and life insurance.
  • Pet insurance.
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