2027 Business Insurance Internship - Client Management Emphasis
About The Position
The Business Insurance Internship Program at M3 is designed to launch long-term careers in insurance client services. This program emphasizes career exploration and service excellence, offering flexibility to align educational opportunities and projects with interns' interests and skills. Interns will learn policy management, client relationship support, and service delivery alongside the experienced Client Management team. The role involves supporting existing clients through policy reviews, documentation, and service requests. Interns will participate in client interactions and service activities, building foundational skills for a career in insurance operations. The ideal candidate will possess strong attention to detail, organizational skills, and a genuine interest in client service management and policy operations.
Requirements
- High school diploma or equivalent is required
- Valid Driver's License
- Demonstrated success in college efforts through academics and/or involvement in activities
- Entering their junior or senior year at a 4-year college or university
- Pursuing a business, operations, or insurance degree
- Strong attention to detail and organizational skills
- Interest in client service management
- Demonstrated proficiency in Microsoft Windows-based software applications preferred
Responsibilities
- Shadow Client Service staff in client interactions and policy management activities
- Learn to respond promptly and accurately to clients' service needs
- Assist with managing completion of certificates, audits, dividends, and policy reviews within M3 service standards
- Support processing of policy new and renewal information and Epic data entry
- Assist with reviewing new and renewal policies within Epic for accuracy
- Help create summaries of insurance to send with policies
- Support review of endorsements and original requests for accuracy
- Learn to prepare binders, certificates of insurance, evidence of property forms, and other insurance documents
- Complete accurate data entry in Epic and ensure data accuracy
Benefits
- Flexible time-off
- Paid parental leave
- Employee appreciation events
- Volunteering opportunities
- Profit-sharing program
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What This Job Offers
Career Level
Intern
