2027 Business Insurance Internship - Client Management Emphasis
About The Position
At M3, our Business Insurance Internship Program has the capacity to launch your long-term career in insurance client services. With an emphasis on career exploration and service excellence, our program offers flexibility to align educational opportunities and projects with your interests and skills. In this role, you'll be at the forefront of learning policy management, client relationship support, and service delivery alongside our experienced Client Management team. You'll play a crucial role in supporting our existing clients through policy reviews, documentation, and service requests. Working closely with our Service Leadership, you'll participate in real client interactions and service activities while building foundational skills for a successful career in insurance operations. The ideal candidate will have strong attention to detail, organizational skills, and genuine interest in client service management and policy operations.
Requirements
- High school diploma or equivalent is required
- Valid Driver's License
- Demonstrated success in college efforts through academics and/or involvement in activities
- Ideal candidates will be entering their junior or senior year at a 4-year college or university and pursuing a business, operations, or insurance degree
- Strong attention to detail and organizational skills
- Interest in client service management
- Demonstrated proficiency in Microsoft Windows-based software applications preferred
Responsibilities
- Shadow Client Service staff in client interactions and policy management activities
- Learn to respond promptly and accurately to clients' service needs
- Assist with managing completion of certificates, audits, dividends, and policy reviews within M3 service standards
- Support processing of policy new and renewal information and Epic data entry
- Assist with reviewing new and renewal policies within Epic for accuracy
- Help create summaries of insurance to send with policies
- Support review of endorsements and original requests for accuracy
- Learn to prepare binders, certificates of insurance, evidence of property forms, and other insurance documents
- Complete accurate data entry in Epic and ensure data accuracy
Benefits
- flexible time-off
- paid parental leave
- employee appreciation events
- volunteering opportunities
- profit-sharing program
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What This Job Offers
Career Level
Intern
Education Level
High school or GED
