Business Insights Specialist (US)

TD•Wilmington, DE

13d•$91,000 - $136,240•Onsite

About The Position

The Business Insights Specialist analyzes curated and/or aggregated DataMarts, applying deep business subject-matter expertise to generate relevant insights, address business issues, and identify opportunities for growth and value. The specialist partners with business leaders to deliver insights and supporting collateral or presentations. The role operates autonomously, leads work within a specialized business management function, and may provide direction to others. It involves complex projects, end-to-end task ownership, and interaction with stakeholders at all organizational levels, including executives and external vendors. The focus is on short- to medium-term issues, typically six to twelve months. The role serves as the primary interface between business teams and analytics, translating business requirements into analytics and reporting needs. It interprets complex business questions, communicates actionable recommendations through audience-appropriate visualizations and presentations, and provides domain expertise and day-to-day analytics support. It also works with analytics teams to fulfill demand, investigates data-related issues, explains anomalies, develops and validates analysis, and trains business users to incorporate analytics into decisions. The specialist represents the function as a business insights and analytics expert, supports project execution, and identifies use cases and value drivers for business growth. The role also maintains awareness of risk, governance, operational, and regulatory requirements; supports remediation of performance or risk issues; and cultivates effective relationships across business lines and control functions. Team contributions include knowledge sharing, mentoring, professional development, timely project communication, and supporting an inclusive and collaborative workplace. The position is based in Mount Laurel, New Jersey, with 40 hours listed. The stated salary range is $91,000–$136,240 USD. TD describes a total rewards package that includes base salary and possible variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition.

Requirements

At least 5 years of relevant experience; higher-degree education and research tenure may be counted.
An undergraduate degree or advanced technical degree is preferred, for example in mathematics, physics, engineering, finance, or computer science.
A graduate degree is preferred, with either progressive project work experience or relevant experience as described in the posting.
Specialized business insights and analytics expertise, including the ability to interpret complex business issues and synthesize large amounts of information into actionable insights.
Ability to translate business requirements into analytics and reporting requirements and collaborate with business and analytics teams.
Ability to communicate analytical insights and recommendations clearly through visualizations and presentations appropriate to the audience.
Strong stakeholder management and collaboration skills, including the ability to constructively influence and persuade stakeholders.
Ability to use quantitative and qualitative methodologies to analyze and present data.
Knowledge of data capabilities and the ability to explain business context for analytical findings, anomalies, and outliers.
Ability to manage complex projects and tasks end-to-end, and to work autonomously.
Awareness of business operations, risk management, governance, internal controls, and applicable regulatory requirements.

Nice To Haves

Undergraduate or advanced technical degree in mathematics, physics, engineering, finance, or computer science.
Graduate degree.
Progressive project work experience.

Responsibilities

Analyze curated and/or aggregated DataMarts alongside business subject-matter expertise to generate insights and identify opportunities for business growth and value.
Interpret complex business issues and develop multifaceted, actionable insights and recommendations.
Present insights and recommended business actions to stakeholders and business leaders using audience-appropriate visualizations, presentations, and supporting materials.
Act as the primary interface between business teams and analytics, translating business requirements into analytics and reporting needs.
Provide business-domain expertise and context for analytics discovery and recommendations.
Gather analytics demand from business teams and work with the analytics hub to fulfill it.
Build business requirements and facilitate project execution to develop insights.
Use quantitative and qualitative methods to interpret and communicate data clearly and effectively.
Explain anomalies and outliers identified during analysis and investigate data or analytics issues.
Develop analyses to corroborate initial proofs of concept and execute data requests accurately and promptly.
Train business users to integrate analytics into decision-making.
Identify potential business use cases and value drivers, and provide fact-based advice aligned with strategy.
Escalate data and process problems, communicate them to relevant teams, and recommend resolutions.
Ensure business operations comply with applicable internal and external requirements, including financial controls, segregation of duties, transaction approvals, and physical asset controls.
Lead, facilitate, or implement action and remediation plans addressing performance, risk, or governance issues.
Manage relationships across business lines and control functions, and support alignment with enterprise and regulatory requirements.
Monitor emerging issues, trends, and regulatory requirements, assess potential impacts, and maintain a culture of risk management and control.
Participate as a team member, support a positive and inclusive work environment, and communicate relevant project and day-to-day updates.
Share expertise and industry knowledge, keep current with trends and tools, and contribute to team learning and capability development through knowledge sharing and mentorship.
Build productive relationships with internal and external partners and act as a brand ambassador for the business area and bank.

Benefits

Base salary and variable compensation or incentive awards, including possible cash and/or equity incentive awards through an incentive plan.
Health and well-being benefits.
Savings and retirement programs.
Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
Banking benefits and discounts.
Career development.
Reward and recognition.
Regular career, development, and performance conversations with a manager.
Access to an online learning platform and mentoring programs.
Training and onboarding sessions.