Business Insights Analyst- Consumer Lending

Citizens•Westwood, MA

10h•Hybrid

About The Position

The Home Equity, Credit Card & Unsecured Lending Strategy Team at Citizens Bank is responsible for advising senior leadership via analytic insights, directly influencing both the day-to-day and the long-term business strategy. As a member of this team, you will play a critical role in the continued evolution of core consumer banking products at Citizens. You will apply your strategic and analytical skills to proactively identify new insights and challenges, develop and test strategies that ultimately impact the bottom line. You will have the opportunity to collaborate with a wide range of key partners across Sales, Operations, Product, Tech and Finance to drive strategic change, streamline the business and deliver sustainable performance. The ideal candidate must show clear ownership of strategic initiatives, executing projects and performing complex analyses, including independent root-cause analysis, in order to drive actionable business recommendations.

Requirements

Bachelor’s Degree in a quantitative field (Math, Economics, Finance, Statistics, Science, Engineering)
Strong communication skills: Proven written and verbal communication credentials, with specific ability to convey data-backed analysis in an executive-level narrative
Learning Agility: Successful track record of thriving in a fast paced, dynamic environment
At least 1 year of experience in analysis
Advanced Microsoft Excel and PowerPoint skills

Nice To Haves

1+ years of experience with SQL, SAS, Python, Alteryx and/or Tableau
2+ years of experience in business analysis
1+ years of experience in consulting
Master’s degree in business or quantitative field such as Finance, Economics, Math, Statistics, Science, Engineering

Responsibilities

Prepare analysis and reporting on key business metrics for management
Articulate outcomes of analysis and relevant insights
Develop presentations to communicate business performance and results to senior audiences
Independently develop insights and drive actions from the analysis.
Problem solving should be based on quantitative analytics, with an ability to analyze large and sophisticated datasets and perform root cause analysis.
Must show independence and autonomy.
Will need to be able to balance a strong result focus with a high-quality bar and attention to detail.