Business Information/Systems Specialist - County Administration
About The Position
Assists multiple business units within County Administration and Transformation and Enterprise Services in evaluating, planning, redesigning, and implementing software system solutions. The work primarily supports County Administration and Transformation and Enterprise Services operations, records and information management, and other core administrative functions. The specialist learns business processes, procedures, software systems, and mobile deployment activities, then recommends ways to improve efficiency and effectiveness. The position identifies ways to enhance existing software systems and helps business units define requirements for upgrades. It uses software database reports and queries to obtain data on key performance measures and indicators in coordination with the County’s Delivering What Matters (DWM) initiative. The specialist also applies knowledge of web-based applications to improve customer service delivery and provides guidance on complex analysis, technical duties, and operational and capital issues related to software. Project management and business analysis skills are used to develop creative solutions for County Administration and the divisions it supports.
Requirements
- Equivalency of a bachelor’s degree in Computer Science, Business Administration, Quantitative or Statistical Analysis, or a related field.
- Three years of progressively responsible and complex business and engineering analysis experience in a medium-to-large government or service-industry organization.
- Valid driver’s license and reliable transportation for work responsibilities.
Nice To Haves
- Experience in project management, software administration, and process analysis and design.
Responsibilities
- Define, design, and implement business process improvements through software system enhancements and integration, including internal and external web-based applications and services.
- Support systems used by County Administration, including the County Board agenda and minutes management process and records retention.
- Act as system administrator for various systems used by County Administration and Transformation Enterprise Services, managing user access, understanding system functions, and troubleshooting systems when applicable.
- Identify software system gaps and opportunities in Current State Definitions for County Administration and Transformation and Enterprise Services.
- Lead process improvement efforts with support from business leads and Information Technology staff.
- Operate software database reports and queries to obtain data on key performance measures and indicators in coordination with the County’s Delivering What Matters initiative.
- Assist business units in identifying requirements for software upgrades and recommend ways to enhance or maximize existing systems.
Benefits
- A comprehensive benefits package is provided to employees who work 20 hours per week or more; detailed benefit information is available through the Scott County Benefit Hub.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
