Information Technology Specialist (SYSTEMS ADMINISTRATION) - DIRECT HIRING AUTHORITY

Air Force Materiel Command•Kelly AFB, TX

About The Position

The position serves as a senior systems administrator responsible for planning and coordinating the installation, testing, modification, upgrading, operation, troubleshooting, and maintenance of hardware and software systems. The incumbent supports successful day-to-day operations, administers assigned systems, and advises management on technical matters. The role may require work outside normal duty hours, including evenings, weekends, and holidays; shift work and emergency overtime may be required. Occasional travel away from the normal duty station may be required, including on military or commercial aircraft.

Requirements

U.S. citizenship is required.
Males must be registered for Selective Service, if applicable.
Meet the IT-related experience requirements for the Information Technology Management Series, 2210, including the competencies of attention to detail, customer service, oral communication, and problem solving.
At least one year of specialized experience at the next lower broadband NH-02 or equivalent to GS-11, including planning, coordinating, and installing applications software and hardware operating systems; administering and maintaining systems; providing technical guidance; troubleshooting complex problems; and advising on IT technologies and projects.
Maintain current certifications.
Attain appropriate DoD-approved foundational qualifications within nine months of filling the position, in accordance with DoD 8140.03.
May be required to obtain and maintain an appropriate background investigation or security clearance.
May be subject to drug testing and required to pass a drug test upon selection.
Must use direct deposit as a federal employee.
May be required to serve a one-year probationary period or a two-year trial period, depending on appointment type.
Ability to communicate orally and in writing.
Knowledge of information-system integration, systems administration, and system performance optimization.
Knowledge of technology advancements and appropriate corrective or preventive actions.
Knowledge of performance-tuning tools, database management, and project-management methods.
Knowledge of operating systems, associated devices, and systems interoperability.
Ability to troubleshoot, recover, adjust, modify, and improve systems and minimize service interruptions.

Responsibilities

Provide senior systems administration services.
Develop, review, and modify schedules of operations to support successful day-to-day operations.
Plan, coordinate, and install applications software and hardware for operating systems.
Prepare, coordinate, and implement policies and procedures for hardware and software application system operations.
Serve as a senior technical advisor to management and participate as a key member of special committees and projects.
Develop strategies to incorporate technologies and advancements into the organization's inventory when compatible with user requirements.
Administer and maintain assigned systems.
Provide technical guidance and instructions to users and other IT specialists.
Troubleshoot complex problems and provide support while minimizing interruptions to customers' work processes.
Maintain liaison with manufacturers, professional organizations, and counterparts at other installations and services regarding technologies and advancements.
Apply troubleshooting, recovery, adjustment, modification, and improvement methods to solve complex systems problems and maintain service continuity.