Business Execution Analyst - Hybrid

Genesis10•Charlotte, NC

18h•Hybrid

About The Position

Genesis10 is seeking a Business Execution Analyst for a contract position with a Global Financial Institution in Charlotte, NC. This is a 12-month contract role where you will support strategic initiatives and day-to-day execution for key business applications, including Salesforce and Microsoft Dynamics 365. You will collaborate with product owners and technology teams to drive process improvements, support CRM transformation efforts, and provide operational support to users.

Requirements

2 years of Business Execution, Implementation, or Strategic Planning experience
Strong analytical skills, including the ability to pull, organize, reconcile, and interpret data
Ability to independently research issues and communicate clear findings and recommendations
Strong written communication and documentation skills
Experience supporting business applications, operational processes, or technology projects
Strong proficiency with Microsoft Excel, PowerPoint, Word, Teams, and SharePoint
Ability to manage multiple assignments, track details, and follow work through completion
Ability to learn new systems and business processes quickly

Nice To Haves

Experience in Corporate & Investment Banking, Commercial Banking, lending, or another financial services environment
Familiarity with client relationship management (CRM), deal management, lending, or operational workflows
Exposure to Salesforce, Microsoft Dynamics 365, nCino, Jira, or Power Platform
Exposure to AI-enabled productivity tools such as Microsoft Copilot
Experience supporting users, researching production issues, preparing requirements, or executing application testing
Familiarity with data mapping, data reconciliation, or system integration projects
Familiarity with Agile or other structured technology delivery practices

Responsibilities

Partner with Product Owners to support strategic initiatives and day-to-day execution
Conduct research, analyze data, document requirements, and prepare presentations and status materials
Provide day-to-day support for product applications, including Salesforce, Microsoft Dynamics 365, and Microsoft Teams Deal Hub
Research and resolve user issues, perform initial troubleshooting, and coordinate with technology partners
Support the migration of CIB Salesforce to Microsoft Dynamics 365 and other strategic platform initiatives
Perform data analysis, reconciliation, mapping validation, testing, and process documentation
Collaborate with business partners, technology teams, and support organizations to resolve issues and deliver enhancements
Identify opportunities to streamline processes and improve user experience through automation and operational improvements

Benefits

Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF, and Illinois)