Business Enablement Specialist

PGT Industries • Fife, WA

2d • $72,000 - $97,000 • Onsite

About The Position

The Business Enablement Specialist supports the adoption and use of new technologies and business processes by coordinating communications, training, project activities, and stakeholder engagement. The role partners with business teams to help implement, encourage adoption of, and sustain digital solutions across the organization. The position supports multiple projects and priorities in a fast-paced environment and is based at one of the listed locations; it is not remote.

Requirements

• Four or more years of experience in business operations, communications, project coordination, change management, training, or a related field.
• Exceptional written and verbal communication skills, with the ability to tailor messaging for audiences at all organizational levels.
• Strong presentation, facilitation, and interpersonal communication skills.
• Strong organizational and project coordination skills, with exceptional attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to build positive working relationships across cross-functional teams.
• Strong analytical and problem-solving skills, including the ability to identify trends and recommend improvements.
• Experience creating training materials, presentations, and business documentation.
• Proficiency with Microsoft Office 365, including PowerPoint, Excel, Word, and Teams.
• Self-motivation, accountability, ownership, and customer service orientation.
• Ability to work independently and contribute effectively as part of a collaborative team.

Nice To Haves

• Bachelor’s degree in business, communications, organizational development, or a related field.

Responsibilities

• Support the planning and execution of technology-enabled business process improvement initiatives.
• Coordinate communication plans explaining project objectives, timelines, impacts, and benefits.
• Develop, edit, and deliver written communications, presentations, announcements, training materials, FAQs, user guides, and executive updates.
• Assist in developing and facilitating training programs for new systems, tools, and business processes.
• Support change management activities that encourage adoption and minimize disruption.
• Partner with cross-functional teams to gather business requirements, document feedback, and communicate project updates.
• Build working relationships with stakeholders and serve as a trusted resource throughout projects.
• Collect, organize, and analyze user feedback to identify process improvement and adoption opportunities.
• Track project progress, adoption metrics, and performance indicators, and communicate results to project leadership.
• Assist with technology and business process testing by coordinating user acceptance testing and documenting results.
• Identify opportunities to streamline processes and improve the customer experience.
• Support multiple projects and priorities in a fast-paced environment.
• Perform other duties as assigned.

Benefits

• Competitive pay
• 401(k) with company match
• Generous paid time off
• Three comprehensive medical plan options
• Prescription drug coverage
• Dental insurance
• Vision insurance
• Teladoc virtual healthcare services
• Employee Assistance Program (EAP)
• Annual Wellness Clinic
• Company-paid life insurance
• Voluntary life insurance
• Company-paid short-term disability
• Company-paid long-term disability
• Supplemental hospital indemnity insurance
• Critical illness insurance
• Accident insurance
• Paid holidays
• Tuition reimbursement program
• Legal insurance
• Identity theft protection
• Pet insurance
• Team Member Discount Program

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed